Adrian Machado
Davie,FL
Summary
Hardworking employee with customer service, multitasking, growing desire and management abilities. Devoted to giving every customer a positive and memorable experience. Always committed to be responsible and on time.
Overview
1
1
year of professional experience
Work History
Bartender Manager
Amaize
Davie, FL
09.2022 - Current
- Provided exemplary customer service at all times while interacting with patrons.
- Supervised day-to-day operations of the bar area ensuring compliance with health codes and sanitation standards.
- Assisted in resolving customer complaints or issues quickly and courteously.
- Managed employee performance through coaching, counseling, mentoring and disciplining as needed.
- Balanced daily registers and generated sales reports for management.
Server
Gusto
Plantation, FL
05.2023 - 10.2023
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Assisted in training new servers.
Education
High School Diploma -
06-2020
Skills
- Complaint Handling
- Customer Service
- Complex Problem-Solving
- Order Management
- Conversant in Spanish and English fluently
- Team Motivation
- Basic Accounting
Languages
English
Full Professional
Spanish
Native/ Bilingual
French
Limited
Affiliations
- Scuba diving
- writing
- Hiking
- Fishing
References
References available upon request.
Timeline
Server - Gusto
05.2023 - 10.2023
Bartender Manager - Amaize
09.2022 - Current
Martin Dihigo - High School Diploma,
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