Adrian Manning
Conroe,TX
Summary
Accomplished Dental Assistant/Front Desk Coordinator with a proven track record,enhancing patient satisfaction and dentist efficiency through expert chairside assistance and adept use of Open Dental. Skilled in administrative support and problem-solving, significantly improved office operations and patient care. Demonstrates exceptional customer service management and a commitment to maintaining high safety standards.
Overview
16
16
years of professional experience
Work History
Dental Assistant/Front Desk Coordinator
Epic Smiles
01.2021 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Schedule appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Utilized Open Dental to record patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Dental Assistant
Smile Conroe
12.2007 - 01.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Education
High School Diploma -
Conroe High School
Conroe, TXNational Institute of Technology
Houston, TXSkills
- Administrative Support
- End-of-day reporting
- Problem-solving skills
- Multi-Line Phone Systems
- Effective Planning
- Maintaining cleanliness
- Proficiency in Open Dental
- Customer Service Management
Timeline
Dental Assistant/Front Desk Coordinator
Epic Smiles
01.2021 - Current
Dental Assistant
Smile Conroe
12.2007 - 01.2020
High School Diploma -
Conroe High School
National Institute of Technology
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