Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
2025
2025
years of post-secondary education
Work History
FOH Team Member
Panda Express
Gilbert
09.2024 - 09.2025
Provided excellent customer service in fast-paced dining environment.
Handled food preparation according to safety and hygiene standards.
Maintained cleanliness of dining area and kitchen equipment.
Supported inventory management by restocking supplies as needed.
Engaged with customers to enhance their dining experience and satisfaction.
Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Swim Instructor
Aqua-Tots Swim Schools
Queen Creek
05.2024 - 09.2024
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Developed lesson plans tailored to individual student needs and goals.
Instructed swim techniques to diverse age groups and skill levels.
Ensured safety protocols were followed during all swim activities.
Communicated effectively with parents regarding student performance and improvement areas.
Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
Baker, Cashier
Wetzel Pretzel
Gilbert
11.2023 - 05.2024
Prepared dough and baked pretzels to meet daily production needs.
Operated ovens and mixers to ensure consistent product quality.
Maintained cleanliness of workstations and bakery equipment.
Collaborated with team members to optimize workflow efficiency.
Followed food safety guidelines during preparation and handling processes.
Trained new staff on baking techniques and operational procedures.
Cleaned work areas, utensils, equipment and surfaces between batches of products.
Aide Assistant
Queen of Peace
Gilbert
08.2018 - 05.2024
Answered and directed phone calls to appropriate staff members.
Utilized office equipment such as printers, copiers, and fax machines efficiently.
Maintained filing systems, both electronic and physical, for easy document retrieval.
Copied, sorted and filed records of office activities and business transactions.
Delivered messages and ran errands.
Education
Perry High School
Gilbert, AZ
Some College (No Degree) - Health Sciences
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ
08.2024 -
Skills
Customer service
Food safety compliance
Cash handling
Team collaboration
Effective communication
Customer engagement
Timeline
FOH Team Member
Panda Express
09.2024 - 09.2025
Some College (No Degree) - Health Sciences
Maricopa Community Colleges, Chandler-Gilbert Community College