Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adrian Mckinney Jr

Hampton,VA

Summary

Established a solid work ethic by reliably achieving results and continuously seeking avenues for professional growth.

Consistently pursued opportunities to enhance performance and ensure successful task completion.

Overview

8
8
years of professional experience

Work History

Courier Driver

FedEx Express
Hampton, VA
07.2022 - Current

FC Associate I

Amazon
Hampton, VA
09.2021 - 07.2022
  • Streamlined organization of delivery bags for drivers to enhance operational efficiency.
  • Performed detailed scanning of delivery bags to verify contents and maintain logistical accuracy.
  • Verified and documented returned packages from drivers through scanning to maintain operational accuracy.

Customer Lead

Food Lion
Hampton, VA
04.2018 - 04.2021
  • Coordinated with customer service manager to implement solutions for customer complaints during periods of reduced staffing.
  • Investigated customer inquiries and provided prompt updates to maintain high levels of satisfaction.
  • Identified and addressed customer challenges through careful listening, guaranteeing implementation of suitable solutions.
  • Implemented training programs and provided guidance to new team members, ensuring a solid foundation for performance and expertise.
  • Oversaw the systematic restocking and arrangement of merchandise in front lanes, ensuring optimal product visibility.
  • Achieved high customer satisfaction by streamlining purchase processes. Enhanced shopping experience through effective item location assistance. Increased customer loyalty by driving enrollment in reward programs.
  • Clarified store policies and managed customer concerns to ensure a positive shopping experience.
  • Monitored cash drawer security and efficiently rectified discrepancies in daily financial totals.
  • Engaged with shift manager to identify solutions for customer concerns and improve overall service efficiency.

Associate I

Target
Suffolk, VA
09.2020 - 01.2021
  • Executed loading and unloading operations for trucks in warehouse environment.
  • Coordinated the assembly and arrangement of freight on pallets for streamlined logistics and distribution.
  • Executed safe and efficient operation of pallet jack for material handling.

Education

High School Diploma -

Western Branch
Chesapeake, VA

Skills

Communication skills, Cashier, Warehouse, A little experience with python,A little experience with Java, SQL, Penetration Testing, Microsoft Office, Software Troubleshooting

  • Working independently
  • Problem-solving
  • Customer service
  • Time management
  • Package handling
  • Logistics and transportation
  • Loading and unloading

Timeline

Courier Driver

FedEx Express
07.2022 - Current

FC Associate I

Amazon
09.2021 - 07.2022

Associate I

Target
09.2020 - 01.2021

Customer Lead

Food Lion
04.2018 - 04.2021

High School Diploma -

Western Branch
Adrian Mckinney Jr