Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adrian Medina

Charlotte,NC

Summary

Dynamic sales professional with a proven track record at Eurofed Automotive, excelling in customer service and upselling techniques. Fluent in Spanish, I leverage persuasive communication and in-depth product knowledge to enhance brand awareness and ensure customers fully understand their options, fostering trust and confidence that drive revenue growth. Recognized for developing strong client relationships and consistently exceeding sales targets through strategic tactics and expert insights.

Overview

6
6
years of professional experience

Work History

Sales Advisor

Eurofed Automotive
10.2023 - Current
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Coordinated approximately 30 calls and service appointments, optimizing scheduling for maximum productivity.
  • Assisted customers in understanding vehicle maintenance requirements and recommended services on Exotic and European brands.
  • Processed transactions and maintained accurate records of customer interactions and service history.
  • Followed up with customers post-service to ensure satisfaction and long-term relationships.
  • Maintained communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
  • Exceeded monthly revenue targets by promoting additional services
  • Increased sales of parts and accessories through thorough knowledge of available products and persuasive upselling techniques.

District Manager

National Tire and Battery
03.2020 - 10.2023
    • Developed operational strategies to enhance store performance and customer satisfaction.
    • Led team training operations, improving staff performance and service quality across multiple locations.
    • Analyzed sales data to identify trends, while enhancing product and service sales
    • Collaborated with teams to design marketing campaigns that drove foot traffic and engagement across multiple stores
    • Supervised various locations, enforcing high-quality standards of operation.
    • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
    • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.

Education

Associate of Science - Accounting And Finance

Forsyth Technical Community College
Winston-Salem, NC
04.2017

Skills

  • Sales experience
  • Customer service experience
  • Brand awareness
  • Persuasion techniques
  • FLUENT IN SPANISH
  • Cold calling
  • Sales closing
  • Systems and software expertise

Languages

Spanish
Native or Bilingual

Timeline

Sales Advisor

Eurofed Automotive
10.2023 - Current

District Manager

National Tire and Battery
03.2020 - 10.2023

Associate of Science - Accounting And Finance

Forsyth Technical Community College

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