Adrian Miranda Rivera
Ft. Pierce,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Correctional Support Personnel
Palm Beach County Sheriffs Office
3228 Gun Club Rd, West Palm Beach, FL 33406
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Maintaining Deputy Safety as top priority
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Equipment Operator
Costco Wholesale Corp
5851 45th St, West Palm Beach, FL 33407
03.2022 - 10.2023
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Collaborated with team members to optimize work processes, streamlining operations for increased efficiency.
- Demonstrated adaptability in handling diverse assignments, swiftly transitioning between different types of equipment as needed.
Customer Service Representative
Red Barn Feed and Supply
12948 Okeechobee Blvd, Loxahatchee Groves, FL 3347
12.2020 - 03.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Tutor
My Schoolhouse LLC
10111 Southern Blvd, Royal Palm Beach, FL 33411
11.2018 - 11.2019
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
High School Diploma -
Royal Palm Beach Community High School
10600 Okeechobee Blvd, West Palm Beach, FL 3341106-2021
Skills
- Teamwork and collaboration
- Adaptability
- Attention to detail
- Time management
- Customer service
- Multitasking
- Computer skills
- Excellent communication
- Problem-solving
- Equipment operation
Languages
Spanish
Native or Bilingual
Timeline
Correctional Support Personnel
Palm Beach County Sheriffs Office
11.2023 - Current
Equipment Operator
Costco Wholesale Corp
03.2022 - 10.2023
Customer Service Representative
Red Barn Feed and Supply
12.2020 - 03.2022
Tutor
My Schoolhouse LLC
11.2018 - 11.2019
High School Diploma -
Royal Palm Beach Community High School