Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adrian Miranda Rivera

Ft. Pierce,FL

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience

Work History

Correctional Support Personnel

Palm Beach County Sheriffs Office
11.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Maintaining Deputy Safety as top priority
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Equipment Operator

Costco Wholesale Corp
03.2022 - 10.2023
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Maintained and cleaned equipment after each job and inspected.
  • Operated machining equipment safely with team of operators.
  • Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
  • Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
  • Collaborated with team members to optimize work processes, streamlining operations for increased efficiency.
  • Demonstrated adaptability in handling diverse assignments, swiftly transitioning between different types of equipment as needed.

Customer Service Representative

Red Barn Feed and Supply
12.2020 - 03.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Tutor

My Schoolhouse LLC
11.2018 - 11.2019
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Education

High School Diploma -

Royal Palm Beach Community High School
10600 Okeechobee Blvd, West Palm Beach, FL 33411
06-2021

Skills

  • Teamwork and collaboration
  • Adaptability
  • Attention to detail
  • Time management
  • Customer service
  • Multitasking
  • Computer skills
  • Excellent communication
  • Problem-solving
  • Equipment operation

Languages

Spanish
Native or Bilingual

Timeline

Correctional Support Personnel

Palm Beach County Sheriffs Office
11.2023 - Current

Equipment Operator

Costco Wholesale Corp
03.2022 - 10.2023

Customer Service Representative

Red Barn Feed and Supply
12.2020 - 03.2022

Tutor

My Schoolhouse LLC
11.2018 - 11.2019

High School Diploma -

Royal Palm Beach Community High School

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Adrian Miranda Rivera