Adrian Miranda Rivera
Ft. Pierce,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Correctional Support Personnel
Palm Beach County Sheriffs Office
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Maintaining Deputy Safety as top priority
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Equipment Operator
Costco Wholesale Corp
03.2022 - 10.2023
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Collaborated with team members to optimize work processes, streamlining operations for increased efficiency.
- Demonstrated adaptability in handling diverse assignments, swiftly transitioning between different types of equipment as needed.
Customer Service Representative
Red Barn Feed and Supply
12.2020 - 03.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Tutor
My Schoolhouse LLC
11.2018 - 11.2019
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
High School Diploma -
Royal Palm Beach Community High School
10600 Okeechobee Blvd, West Palm Beach, FL 3341106-2021
Skills
- Teamwork and collaboration
- Adaptability
- Attention to detail
- Time management
- Customer service
- Multitasking
- Computer skills
- Excellent communication
- Problem-solving
- Equipment operation
Languages
Spanish
Native or Bilingual
Timeline
Correctional Support Personnel
Palm Beach County Sheriffs Office
11.2023 - Current
Equipment Operator
Costco Wholesale Corp
03.2022 - 10.2023
Customer Service Representative
Red Barn Feed and Supply
12.2020 - 03.2022
Tutor
My Schoolhouse LLC
11.2018 - 11.2019
High School Diploma -
Royal Palm Beach Community High School
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