Madison A. Haye
Glenolden,PA
Summary
Adaptable and results-driven professional with over six years of experience in customer service, security operations, logistics, and healthcare support. Proven ability to thrive in fast-paced environments while maintaining professionalism, accuracy, and attention to detail. Skilled at problem-solving, collaborating with cross-functional teams, and ensuring operational efficiency. Recognized for strong communication, reliability, and a commitment to delivering quality service across diverse roles and industries. Eager to bring value to a dynamic team and continue growing professionally.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Montgomery County Correctional Facility
Eagleville, Pennsylvania
07.2024 - 05.2025
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Collaborated with outside agencies such as social workers, psychologists, probation officers., when necessary.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Maintained clear and open communications with facility areas to support safe operations.
Mail Handler Assistant
USPS Philadelphia Processing and Distribution
Philadelphia, PA
02.2024 - 07.2024
- Sorted incoming mail according to established procedures and distributed it to appropriate departments.
- Assisted in loading and unloading mail from delivery trucks, sorting mail into bins, and delivering mail to other departments.
- Operated automated equipment such as inserters, sorters, folders, scales, and labelers.
- Processed outgoing mail by placing postage on packages, weighing packages for accurate postal rates, and arranging pickup times with the post office.
- Inspected parcels for proper sealing before they were sent out and ensured that all items were securely packaged.
- Prepared labels for mailing purposes using software programs such as Microsoft Word or Excel.
- Ensured that all safety protocols are followed while handling hazardous materials.
Food/Nutrition Worker
Chester County Hospital Penn Medicine
West Chester, PA
09.2023 - 01.2024
- Reviewed patient food allergies, calculated diet and restricted food choices from menu.
- Helped clients select appropriate foods for prescribed diets with help from registered nutritionist.
- Delivered food to patients and asked if meal met dietary needs.
- Calculated calories, sugar, sodium and other nutrition information to monitor and maintain patients' intake.
- Placed food servings on plates or trays according to orders or instructions.
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
- Removed trays and stacked dishes for return to kitchen after finished meals.
Patient Care Technician
Riddle Memorial Hospital
Media, PA
09.2022 - 08.2023
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Notified senior staff of patient emergencies to optimize outcomes.
- Responded to bell or light signal calls to assist patients with needs.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assisted with patient admissions, discharges and transfers.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Restocked unit frequently with necessary medical supplies.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Data Entry & Documentation
- HIPAA Compliance
- Multi-Line Phone System
- Electronic Medical Records (EMR) Systems
- Microsoft Office Suite (Word, Excel, Outlook)
General Merchandise Stocker
Target
Springfield, PA
08.2019 - 07.2023
- Replenished new items and restocks to keep displays full for customers
- Positioned products on shelves and leveraged promotional displays to improve product visibility
- Unloaded new products, opened containers, and routed products to sales floor or storage locations
- Completed routine cycle counts to manage product inventory levels
- Assisted customers with locating and purchasing items on sales floor or in storeroom
- Examined stock to verify specifications and cull damaged products
- Kept inventory records accurate by conducting routine counts and complete audits of the available products
- Documented product movements, packages and order details using hand-held and machine scanners.
Security Forces Member
United States Air Force
San Antonio, TX
01.2022 - 04.2022
- Assessed situations quickly to prioritize actions, restore order, and prevent serious harm or destruction of property
- Employed analytical mindset to remain calm in highly stressful situations
- Excelled in teamwork learning exercises
- Commended by training instructor for willingness to perform unpopular tasks
- Demonstrated fast learning, efficiency, and motivation.
- Detected and reported unauthorized personnel and activities.
Cashier
Chick Fil A
Springfield, PA
09.2018 - 08.2019
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Collaborated with outside agencies such as social workers, psychologists, probation officers., when necessary.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Maintained clear and open communications with facility areas to support safe operations.
Education
High School Diploma -
Springfield High School
Springfield, PA06.2018
Skills
- Customer assistance
- Judgement and decision making
- Team building
- Analytical thinking
- Planning Verbal communication
- Teamwork Collaboration
- Clinical Training
- Output Monitoring and Reporting
- Patient Care Quality
- HIPAA Compliance
- Security and Surveillance Operations
Training
Basic Life Support (BLS) Certification
Timeline
Correctional Officer
Montgomery County Correctional Facility
07.2024 - 05.2025
Mail Handler Assistant
USPS Philadelphia Processing and Distribution
02.2024 - 07.2024
Food/Nutrition Worker
Chester County Hospital Penn Medicine
09.2023 - 01.2024
Patient Care Technician
Riddle Memorial Hospital
09.2022 - 08.2023
Security Forces Member
United States Air Force
01.2022 - 04.2022
General Merchandise Stocker
Target
08.2019 - 07.2023
Cashier
Chick Fil A
09.2018 - 08.2019
High School Diploma -
Springfield High School