James Alston
Cumming,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Correctional Officer
Phillips State Prison
02.2024 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Armed Security Officer
REDCON Solutions Group - F.E.M.A
10.2024 - 01.2025
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
Private Security Officer
Global Solutions
10.2022 - 01.2024
- Monitored customers for signs of security concerns and escalated issues to management.
- Used in-store system to locate inventory and place special orders for customers.
- Managed efficient cash register operations.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Recommended complementary purchases to customers, increasing revenue.
- Developed strong rapport with customers and created positive impression of business.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Wrapped, boxed and weighed bakery department products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Conducted regular patrols of key areas to spot and control security concerns.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Education
Bachelor Of General Studies -
Texas A&M University - Commerce
Commerce, TX05.2022
High School Diploma - General Studies
Hackensack High School
Hackensack, NJ06.2014
Skills
- Positive Customer Engagement
- Communications Strategies
- Monitor Security
- Account Assistance
- Customer Assistance
- Product Knowledge
- Corporate Compliance
- Building Customer Loyalty
- Leadership
- Strategic Selling
- Security Operations Experience
- Assigned Site Patrol
- Attentive and Observant
- Crime Prevention Methods
- Facility and Grounds Patrol
- Property Patrol
- Physical Combat
- Crisis Situations
- Risk Analysis Training
- Customer Satisfaction
- Physical Fitness
- Patrolling Techniques
- Incident documentation
- Public Safety
- Perimeter security
- Threat Assessment
- Crisis Management
- Defensive Tactics
- Firearm handling
- Reliability
- Verbal and written communication
- Security procedures knowledge
- Emergency awareness
- Keen observer
- Security operations experience
- Self-Defense
- First Aid Certified
- De-Escalation Techniques
- Physical Stamina
Timeline
Armed Security Officer
REDCON Solutions Group - F.E.M.A
10.2024 - 01.2025
Correctional Officer
Phillips State Prison
02.2024 - Current
Private Security Officer
Global Solutions
10.2022 - 01.2024
Bachelor Of General Studies -
Texas A&M University - Commerce
High School Diploma - General Studies
Hackensack High School
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