Adrian Montanez
Kissimmee,FL
Summary
I am a person with a high level of energy and enthusiasm. I have great communication skills in English and Spanish. I have experience in sales and customer management, customer service, and product and service transactions. Also, passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. I am a goal-oriented person versed in greeting high-volume of customers and recommending merchandise based on individual requirements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Immigration Legal Assistant
Aponte And Associates Law Firm
02.2023 - 01.2024
- Assisted clients in obtaining work permits, green cards, and citizenship through diligent case management.
- Collaborated with attorneys to draft legal documents, resulting in accurate and timely submissions.
- Managed high-volume caseloads, ensuring timely completion of tasks and positive outcomes for clients.
- Supported attorneys during court appearances by compiling relevant materials and conducting background research on specific issues.
- Coordinated appointments and meetings with clients, optimizing attorney schedules for maximum productivity.
Salesperson
Chaak Motors S.A.
07.2018 - 10.2021
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Implemented effective sales strategies to maximize revenue generation.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Education
Bachelor of Science - Laws
UNELLEZ University
San Cristobal, Venezuela10.2022
English As A Second Language
Westchester Community College Course
Valhalla, NY10.2022
Associate of Science - Business Administration And Management
IUTEPAL University
San Cristobal, Venezuela07.2021
Skills
- Customer Engagement
- Cross-Selling Products and Services
- Team collaboration
- Product Sales
- Promotional Support
- Verbal/Written Communication
- Exceptional Customer Service
- Negotiation Tactics
- Product Promotions
- Client Service
- Problem-Solving Skills
Certification
Sales Neuro-Linguistic Programming certification
English certification
Business management certification
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Immigration Legal Assistant
Aponte And Associates Law Firm
02.2023 - 01.2024
Salesperson
Chaak Motors S.A.
07.2018 - 10.2021
Bachelor of Science - Laws
UNELLEZ University
English As A Second Language
Westchester Community College Course
Associate of Science - Business Administration And Management
IUTEPAL University
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