Adrian Moreira
Fresno,CA
Summary
Dynamic Service Technician with extensive experience at The ICEE Company, excelling in installation and repair while delivering exceptional customer service. Proven ability to troubleshoot complex issues and implement preventive maintenance strategies, enhancing equipment performance. Skilled in analytical thinking and adaptable to various challenges, ensuring operational efficiency and client satisfaction.
Overview
13
13
years of professional experience
Work History
Service Technician
The ICEE Company
08.2024 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Evaluated systems according to predetermined checklist and noted issues.
- Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
Refrigeration and Air Conditioning Technician
Lyons Magnus
01.2021 - 10.2022
- Optimized system performance by detecting leaks, repairing or replacing damaged components as needed.
- Collaborated with team members to complete complex installations and repairs within tight deadlines.
- Demonstrated expertise in troubleshooting a variety of commercial refrigeration units leading to swift resolution of issues during service calls.
- Enhanced customer satisfaction by addressing and resolving service complaints promptly and professionally.
- Performed comprehensive preventative maintenance tasks tailored specifically to prolonging the life of each unique system.
- Maintained consistent temperature control for clients by performing regular maintenance on HVAC systems.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
Forklift Operator
Lyons Magnus
08.2019 - 12.2020
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Chiller Operator
E & J Gallo
02.2012 - 11.2015
- Responded promptly to emergency situations involving chillers, minimizing potential damage and restoring functionality as quickly as possible.
- Coordinated with contractors for specialized repairs or installations, ensuring quality workmanship and minimal disruption to facility operations.
- Reduced downtime for chiller operations by swiftly diagnosing and troubleshooting issues.
- Streamlined communication between departments regarding chiller performance, fostering a collaborative working environment.
- Educated fellow operators on best practices for efficient chiller operation, enhancing the skillset of the entire team.
- Monitored and adjusted pressure gauges, ammeters and flowmeters to maintain specified conditions.
Education
Associate of Science - HVAC Technology
Fresno City College
Fresno, CA05-2024
High School Diploma -
Fresno City College
Fresno, CA06-2005
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Troubleshooting skills
- Flexible and adaptable
- Analytical thinking
- Equipment calibration
Timeline
Service Technician
The ICEE Company
08.2024 - Current
Refrigeration and Air Conditioning Technician
Lyons Magnus
01.2021 - 10.2022
Forklift Operator
Lyons Magnus
08.2019 - 12.2020
Chiller Operator
E & J Gallo
02.2012 - 11.2015
Associate of Science - HVAC Technology
Fresno City College
High School Diploma -
Fresno City College
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