Adrian Naert
Ankeny,IA
Summary
Dynamic Shift Lead Manager at Taco Bell with a proven track record in team motivation and employee training. Enhanced operational efficiency and customer satisfaction through effective policy enforcement and workflow optimization. Skilled in maintaining workplace safety while fostering a positive environment, ensuring high standards in service and food safety.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
Taco Bell
Ankeny, IA
09.2018 - Current
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members on customer service excellence and food safety standards.
- Optimized workflow processes to enhance efficiency and reduce wait times during peak hours.
- Conducted inventory management, maintaining stock levels to meet demand without surplus.
- Resolved customer complaints effectively, leading to improved satisfaction ratings among patrons.
Associate
Walmart
Ankeny, IA
12.2024 - 08.2025
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained store cleanliness and organization, ensuring a welcoming environment.
- Trained new associates on store policies and customer service standards, improving team performance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Apprentice Painter
Nailed It Remodeling
Ames, IA
07.2024 - 11.2024
- Assisted in preparing surfaces for painting by cleaning, sanding, and priming as needed.
- Maintained tools and equipment in optimal condition through regular cleaning and inspection.
- Maintained a clean work environment by properly covering floors and furniture before starting any painting tasks.
Education
High School Diploma -
Ankeny Centennial High School
Ankeny, IA05-2020
Skills
- Team motivation
- Workplace safety
- Employee training
- Policy enforcement
Certification
Certified Food Protection Manager (CFPM)
Timeline
Associate
Walmart
12.2024 - 08.2025
Apprentice Painter
Nailed It Remodeling
07.2024 - 11.2024
Shift Lead Manager
Taco Bell
09.2018 - Current
High School Diploma -
Ankeny Centennial High School