Adrian Ogden
Newark,USA
Summary
Enthusiastic and adaptable aspiring TEFL educator dedicated to fostering language proficiency in diverse learners. Committed to building student confidence through personalized support and engaging, communicative lesson delivery. A personable and compassionate professional eager to empower struggling students to achieve their English language goals.
Overview
10
10
years of professional experience
Work History
Senior Specialist - Facilities Technician
QPS
Newark, Delaware
11.2024 - Current
- Implemented preventive maintenance programs to enhance operational efficiency.
- Led facility inspections and identified areas for improvement and repair.
- Managed facility maintenance schedules, ensuring compliance with safety regulations to maintain operational integrity.
- Facilitated interdepartmental communication to promptly address and resolve facility-related issues.
Specialist - Sample Management
QPS LLC
Newark, Delaware
01.2023 - Current
- Managed sample inventory with accurate tracking of biological samples for bio-analysis in clinical trials.
- Implement efficient sample management processes, reducing turnaround time and errors.
- Collaborated with cross-functional teams (researchers, analysts, quality control, project management) to meet client requirements within tight turnaround times.
- Communicated with clients regarding sample reconciliation, clinical study design, and data import into LIMS.
- Handling various biological matrices in accordance with Good Laboratory Practices.
- Leading the daily functions of a controlled materials laboratory including allocating proper lab staff, ensuring adherence to company and client SOP's, and prioritizing tasks based on internal and external deadlines.
Optometric Technician
MyEyeDr
Newark, Delaware
11.2021 - 01.2023
- Conducted pre-exam tests, reducing patient wait times and enhancing overall efficiency through accurate documentation of medical information.
- Fitted and adjusted eyewear, increasing customer satisfaction and retention rates while maintaining compliance with healthcare regulations through accurate patient records.
- Educated patients on optical health and contact lens care, reducing need for follow-up visits by promoting injury prevention.
- Collaborated with optometrists for seamless patient care, fostering a cohesive team environment.
General Manager
Wilmington Home Amusements
Wilmington, Delaware
01.2018 - 07.2021
- Coordinated logistics for sales and rentals, including in-house parties and deliveries, to ensure timely execution and customer satisfaction.
- Executed complex deliveries while prioritizing employee safety and safeguarding machines.
- Optimized inventory management processes to improve efficiency and accuracy.
- Performed repair/restoration on arcade cabinets, computer boards, pinball machines (mechanical, electromechanical, and solid state), pool tables, shuffleboards, and more.
Assistant Hebrew School Teacher
Temple Beth El
Newark, Delaware
09.2017 - 06.2019
- Led interactive discussions on Jewish history and traditions, fostering student engagement and understanding.
- Coordinated educational activities for holiday celebrations and community events, enhancing community involvement and cultural appreciation.
- Managed classroom behavior, promoting a supportive and respectful learning environment.
Executive Team Leader: Guest Experience & Front End
Target
Glen Mills, Pennsylvania
03.2016 - 01.2018
- Managed a team of 30+ employees including scheduling, resolving workplace disputes, and overseeing career trajectory.
- Led front-end operations, enhanced guest satisfaction and reduced wait times. Implemented training programs, boosting team performance and efficiency.
- Resolved guest issues promptly, elevating overall store ratings.
- Collaborated with departments to optimize store layout and enhance product placement.
- Addressed negative online reviews from dissatisfied guests to rectify issues and identify areas for improvement.
- Managed cash handling procedures, ensured accuracy, and reduced discrepancies.
Education
High School Diploma - Visual Arts
Cab Calloway School of The Arts
Wilmington, Delaware06-2013
Skills
- Digital literacy
- Process improvement
- Problem Solving
- Leadership
- Time management
- Patient education
- Classroom management
- Curriculum development
- Educational technology
- Conflict resolution
- Visual Arts Background
Skills Courses And Certifications
- Certified TEFL Instructor
- Certified Optometric Technician - MyEyeDr
- Graphic Design - California Institute of the Arts
- Typography - California Institute of the Arts
- Color Theory - California Institute of the Arts
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Senior Specialist - Facilities Technician
QPS
11.2024 - Current
Specialist - Sample Management
QPS LLC
01.2023 - Current
Optometric Technician
MyEyeDr
11.2021 - 01.2023
General Manager
Wilmington Home Amusements
01.2018 - 07.2021
Assistant Hebrew School Teacher
Temple Beth El
09.2017 - 06.2019
Executive Team Leader: Guest Experience & Front End
Target
03.2016 - 01.2018
High School Diploma - Visual Arts
Cab Calloway School of The Arts