Adrian Oliver
RIDGEWOOD,NY
Summary
Experienced professional with a solid foundation in brand representation. Excels in fostering team collaboration and achieving results. Proficient in customer engagement, product promotion, and cultivating brand loyalty. Recognized for adaptability and reliability, consistently meeting evolving demands and delivering impactful outcomes. Possesses expertise in inventory management to ensure product quality and availability.
Overview
5
5
years of professional experience
Work History
Brand Representative
Hollister
NY, USA
11.2023 - Current
- Promoted a positive company image through superior customer service experiences.
- Taught customers how to personalize experiences with products and obtain maximum benefit.
- Processed payments using the POS system and cash register.
- Worked flexible hours across night, weekend, and holiday shifts.
- Engaged with potential customers, providing product information and answering queries.
- Completed floorsets, filled floor, and rang up customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Maintained clean, organized and professional work environment.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Checked numbers manually and used hand-held equipment to locate products.
- Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
Sandwich Artist
Subway
Queens, USA
04.2023 - 07.2024
- Crafted customer-ordered sandwiches maintaining cleanliness and speed.
- Adhered to the cleaning standards required, and restocked the supply to ensure a successful shift.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Restocked and rotated stock in display case to mitigate stock loss.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Sales Associate
Footlocker
Queens, USA
10.2022 - 04.2023
- Adhered to company initiatives and achieved established goals.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Answered store and merchandise questions and led customers to wanted items.
- Provided accurate information about products, prices and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Alianza Ecuatoriana Internacional - Centro Comunitario Andino
Queens, USA
09.2020 - 05.2022
- Company Overview: Community Service.
- Guided individuals through employment discovery and OSHA certification process.
- Handled inbound and outbound phone communications.
- Contributed to the development and implementation of local service initiatives.
Education
Queens College, City University of New York
Queens, NY01.2025
John Jay College of Criminal Justice
New York, NY12.2023
High School diploma -
Civic Leadership Academy
Queens, NY06.2022
Skills
- Proficient in Two Languages
- Accountable
- Product Restocking
- Customer service
- Cashier
- Flexibility
- Problem-solving
- Communication
- Team oriented
- Retail Transaction Processing
- Effective communicator
- Works well in team environment
- Attention to detail
Timeline
Brand Representative
Hollister
11.2023 - Current
Sandwich Artist
Subway
04.2023 - 07.2024
Sales Associate
Footlocker
10.2022 - 04.2023
Alianza Ecuatoriana Internacional - Centro Comunitario Andino
09.2020 - 05.2022
John Jay College of Criminal Justice
High School diploma -
Civic Leadership Academy
Queens College, City University of New York