Adrian Ortiz
Rockford,IL
Summary
Experienced installation technician dedicated to always getting the job done correctly and efficiently. Looking for a new position with a successful company.
Overview
9
9
years of professional experience
Work History
Installation Technician
Per Mar Security
Rockford, IL
09.2015 - Current
- Installed new equipment according to manufacturer specifications and customer requirements.
- Performed troubleshooting of hardware, software, and network systems.
- Configured system settings for optimal performance and usability.
- Provided technical support for customers onsite or remotely via telephone or email.
- Maintained accurate documentation of installation activities.
- Inspected existing systems to ensure compliance with safety regulations and customer requirements.
- Repaired malfunctioning components in existing systems as needed.
- Assisted other technicians with complex installations when necessary.
- Resolved customer complaints related to installation issues in a timely manner.
- Verified that all parts were present before beginning the installation process.
- Trained end-users on how to operate their newly installed systems properly.
- Ensured that all cables were securely connected and labeled correctly during the installation process.
- Provided feedback to supervisors regarding any potential problems encountered during installations or repairs.
- Followed detailed instructions while installing new equipment in accordance with industry standards.
- Tested completed installations to verify functionality and compatibility with other devices.
- Replaced faulty components such as circuit boards, wiring, and connectors when necessary.
- Assisted in training other technicians on best practices for installation procedures.
- Worked with team members to install and maintain equipment.
- Performed job tasks while complying with company's safety procedures and guidelines.
- Maintained clean tools, test equipment and work motor vehicles.
- Repaired equipment with new parts and replaced inoperable items.
- Provided key information to customers, educating on equipment, products, and services.
Education
High School Diploma -
Guilford High School
Rockford, IL07-2011
Skills
- Telecommunications
- Installation tools
- Installation planning
- Assembly and installation
- Diagnostic abilities
- Equipment Installation
- Power Tools Operation
- Job Planning
- Troubleshooting skills
- Customer Service
- Cable Management
- Worksite safety
- Logical and perceptive
Timeline
Installation Technician
Per Mar Security
09.2015 - Current
High School Diploma -
Guilford High School