Committed to continuous learning and skilled in manual labor with experience using both manual and power tools. Technical support professional with expertise in computer hardware and software. Proficient in diagnosing, maintaining, and repairing computer and network systems. Demonstrates strong organizational and problem-solving skills, complemented by excellent written and verbal communication.
Overview
10
10
years of professional experience
Work History
Patient Safety Assistant
Los Robles Hospital & Medical Center
Thousand Oaks, California
06.2025 - Current
Monitored patient safety protocols throughout the hospital environment.
Assisted in documenting patient incidents and safety concerns accurately.
Collaborated with healthcare teams to enhance communication regarding patient safety.
Sales Associate
Cycle Gear
Canoga Park, California
12.2024 - Current
Created a friendly atmosphere for new and existing motorcycle riders.
Assisted riders with new motorcycle gear
Provide expert knowledge of motorcycle gear, parts, accessories, and maintenance information.
Assisted customers with product selection, sizing and styling.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Answered incoming telephone calls to provide store, products and services information.
Processed returns, exchanges, and refunds in accordance with company policies.
Front Desk Receptionist
LA Fitness
Tarzana, California
12.2024 - 04.2025
Greeted and assisted members at the front desk daily.
Managed member check-ins and membership inquiries efficiently.
Scheduled appointments for personal training and fitness classes.
Maintained cleanliness and organization of front desk area.
Handled member concerns and resolved issues promptly.
Processed payments for memberships and merchandise accurately.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
PATIENT TRANSPORTER
LOS ROBLES HOSPITAL AND MEDICAL CENTER
Thousand Oaks, California
09.2018 - 11.2024
Escort patients within the hospital to their scheduled procedures and tests.
Provide direct patient care when needed.
Show excellent customer service and positive mindset
Transported patients safely between departments and facilities.
Carried messages or documents between departments.
Checked wheelchair and stretcher functionality prior to patient pick up.
Maintained schedules by delivering patients safely and on time to procedure rooms.
Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.
Collected patient information from nursing staff prior to transport.
Assisted with transferring deceased bodies from the hospital unit to the morgue with respect and dignity.
ENVIRONMENTAL SERVICES
LOS ROBLES HOSPITAL AND MEDICAL CENTER
10.2017 - 08.2018
Disinfect and sanitize hospital equipment, patient rooms, operating rooms.
Restock necessary supplies for different hospital departments such as soap, paper towels, linen etc.
Utilized tele-tracking system to distribute and discharge environmental services assignments.
Monitored quality assurance standards for all services provided by the Environmental Services Department.
Complied with OSHA standards related to environmental services operations.
SALES ASSOCIATE
FASHION GAL
06.2016 - 09.2017
Maintain a clean environment for employees
Show excellent customer service and positive mindset
Assist staff with restocking and organizing showrooms
Operate cash register when assigned.
Education
BACHELOR'S DEGREE - INFORMATION TECHNOLOGY/COMPUTER NETWORKING
LAURUS COLLEGE
08.2022
GENERAL STUDIES & NURSING STUDIES -
VENTURA COLLEGE
04.2016
HIGH SCHOOL DIPLOMA -
PACIFICA HIGH SCHOOL
06.2013
Skills
Attention to detail
Customer service excellence
Organizational efficiency
Quick learner
Team collaboration
Problem-solving skills
Technical troubleshooting
Professional ethics
Reliability and punctuality
Proactive inquiry
Technical knowledge on manual tool and power tools
Hobbies and Interests
Riding motorcycles recreationally
Assemble and troubleshoot PC hardware
Research and learn new topics
PC gaming
Timeline
Patient Safety Assistant
Los Robles Hospital & Medical Center
06.2025 - Current
Sales Associate
Cycle Gear
12.2024 - Current
Front Desk Receptionist
LA Fitness
12.2024 - 04.2025
PATIENT TRANSPORTER
LOS ROBLES HOSPITAL AND MEDICAL CENTER
09.2018 - 11.2024
ENVIRONMENTAL SERVICES
LOS ROBLES HOSPITAL AND MEDICAL CENTER
10.2017 - 08.2018
SALES ASSOCIATE
FASHION GAL
06.2016 - 09.2017
BACHELOR'S DEGREE - INFORMATION TECHNOLOGY/COMPUTER NETWORKING