Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Janaea Nyorkor

Janaea Nyorkor

Laurel,MD

Summary

Compassionate and service-minded individual dedicated professional with experience in healthcare working at Compass Group USA, I’m experienced in emotional and physical care while having excellent customer service providing the care and information customers need. Naturally having a big smile and positive attitude, empathetic, patient, and observant, with a deep passion for helping others and making a positive impact. Bringing a strong sense of purpose, dedication, and willingness to serve in support roles that contribute to patient comfort and well-being. Solid foundation in patient care, Personable and highly organized, with knack for efficient time management and coordination.

Overview

3
3
years of professional experience

Work History

Patient Safety Assistant

Crothall Healthcare Inc.
Ashburn, VA
07.2025 - Current
  • Assessed patient safety protocols to ensure compliance with healthcare standards.
  • Collaborated with healthcare team to identify and address patient safety concerns.
  • Monitored incident reports and identified patterns for process improvement.
  • Provided training on safety procedures to new staff members, enhancing team knowledge.
  • Promoted effective communication among healthcare team members, fostering a culture of patient safety and accountability.
  • Reduced the risk of falls by assisting patients with mobility and providing personalized care.
  • Provided emotional support to patients and families, creating a more comfortable healing environment for all involved.

Crew Member/Cashier

Chipotle
Columbia, MD
06.2024 - 08.2024
  • Assisted team in daily operations, ensuring smooth workflow and adherence to safety protocols.
  • Collaborated with colleagues to maintain stock levels and organize inventory efficiently.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of work areas to promote safety standards.
  • Supported training efforts for new team members, sharing knowledge of best practices.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Bus Aide Monitor

First Student
Ankeny, IA
08.2024
  • Monitored the safety and well-being of children during transportation to and from school
  • Assisted students with disabilities, including proper securement of wheelchairs and special equipment
  • Created a calm, compassionate, and attentive environment for all students on board
  • Conducted thorough child safety checks at the end of each route to ensure no student was left behind
  • Demonstrated patience, alertness, and strong communication with drivers and staff
  • Core Strengths
  • Empathetic & Patient-Focused Care
  • Safety & Compliance Monitoring
  • Working with Children & Individuals with disabilities
  • Strong Communication & Listening Skills
  • Fast Learner & Team-Oriented
  • Dependable & Detail-Oriented

Server/Host

Vantage Point
Columbia, MD
10.2022 - 09.2023

Achieved high system uptime through effective management of server and host resources. Enhanced service delivery by streamlining support processes and resolving technical challenges. Fostered collaboration among teams to drive operational improvements.

  • Managed multiple tables efficiently, ensuring timely order delivery and customer satisfaction.
  • Trained new servers on restaurant protocols and customer service standards.
  • Maintained cleanliness and organization of dining area to meet health and safety standards.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Dental Hygiene

Howard Community College
Columbia, Maryland, MD

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Wilde Lake High School
Columbia, MD
08.2024

Skills

  • Strong observational and communication
  • Customer Service & Client Relations
  • Fast-Paced, High-Volume Environment
  • Verbal Communication & Phone Etiquette
  • Conflict Resolution & Problem Solving
  • Attention to Detail
  • Teamwork & Flexibility
  • Multitasking & Time Management
  • Willingness to Learn New Systems
  • Patient focused and compassionate care approach
  • Patient relationship building

Additional Information

  • Passionate about beginning a career in oral healthcare
  • Open to training, certifications, and growth opportunities in clinical or support roles
  • Ready to contribute with heart, integrity, and care to any team or department
  • Highly motivated to gain front desk and administrative experience
  • Willing to train on office systems, scheduling software, and communication platforms
  • Committed to professional growth and long-term contribution in a healthcare or office setting

Timeline

Patient Safety Assistant

Crothall Healthcare Inc.
07.2025 - Current

Bus Aide Monitor

First Student
08.2024

Crew Member/Cashier

Chipotle
06.2024 - 08.2024

Server/Host

Vantage Point
10.2022 - 09.2023

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Wilde Lake High School

Dental Hygiene

Howard Community College
Janaea Nyorkor