Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and capabilities in multitasking. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
5
5
years of professional experience
Work History
Office Clerk
Texas Gulf Intermodal, LLC
Channelview, Texas
04.2023 - 12.2024
Received payments from customers via cash or credit card transactions.
Scanned documents into computer system for storage purposes.
Developed forms and maintained filing systems to store confidential client information securely.
Prepared invoices for customers based on their orders and payment terms.
Created spreadsheets using Microsoft Excel for tracking data and creating reports.
Performed data entry tasks into various databases as needed.
Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
Collaborated with other departments to ensure smooth operations across all areas of the business.
Answered phone calls in a professional manner and transferred calls accordingly.
Participated in team meetings to discuss progress on projects or new initiatives.
Processed incoming and outgoing mail daily.
Kept office records organized and supplies well-stocked for optimal team performance.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Created, updated and maintained detailed documents, charts, and spreadsheets to sort company information.
Supported office clerical functions using word processing and other software, email and office machines.
Strictly adhered to confidentiality protocol regarding client information and documents.
Managed daily office operations and maintained a clean and efficient workspace.
Supported the planning and execution of corporate events and meetings.
Monitored office expenses and submitted purchase requests.
Maintained filing systems, both electronic and physical, for easy document retrieval.
Supported bookkeeping tasks such as invoicing and expense tracking.
Assisted in the onboarding process for new hires by preparing workspaces and materials.
Utilized office equipment such as printers, copiers, and fax machines efficiently.
Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
Addressed questions, problems or requests for service or equipment.
Received or prepared work orders.
Conducted detailed inspections of equipment and machinery to ensure they were in compliance with safety regulations.
Documented all inspection results accurately in accordance with established guidelines.
Worked closely with management teams to help identify process improvements that would improve overall efficiency levels.
Developed procedures for processing payroll transactions efficiently.
Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
Processed and issued employee paychecks, statements of earnings and deductions.
Restaurant Busser
Olive Garden Restaurant
Houston, USA
01.2020 - 04.2020
Cleared, cleaned, and sanitized tables
Maintained table setting by removing courses and replenishing utensils
Swept, mopped, and removed debris from dining room floors
Supported wait staff by setting up and replenishing condiment stands, trash containers liners, and bus stations
Served water, coffee, and soft drinks. Offered refills to promote excellent customer service
Transported filled bus tubs to kitchen dishwashing area
Organized bus cart and returned to station after each use
Cleared tables to maintain high turnover rate and minimize wait times
Restocked condiments and drink station supplies to maintain customer satisfaction
Verified adequate levels of linens and trays and restocked low items
Went above and beyond expectations by helping with various tasks to support teammates and provide customer service
Wiped down and cleaned chairs, booths and highchairs
Reset tables by wiping down surfaces, replacing condiments and arranging silverware and other items for expected guests
Maintained highest standards of cleanliness while efficiently meeting dining room needs in fast-paced environment
Collected trash from receptacles and returned trays to kitchen for cleaning and reuse
Answered questions from customers and retrieved desired items to maximize satisfaction
Church Volunteer
Royalwood Church
Houston, USA
07.2019 - 07.2019
Promoted a community program by holding a sign by the road
Helped translate English to Spanish when it came to serving our guests