
Results-driven facilities management professional with expertise in operational efficiency and safety compliance. Proven ability to enhance facility functionality and lead diverse teams to achieve excellence in educational environments.
- Monitor ongoing construction projects and liaise with multiple stakeholders internally and contracted externally to ensure that timelines are met, resources are utilized efficiently, and work is completed to building codes and requirements specific to healthcare facilities.
- Maintain documentation and reporting of emergency lighting systems, fire protection devices, biomedical waste, and building keys and access.
- Oversee and direct onsite facility technicians using a work-ticket system and inspect finished products as well as monitor and oversee contracted cleaning services.
- Updated processes to manage and track tools and resources as well as streamlined the reporting and delegating of the facility technician’s workload.
- Conduct monthly building inspections to proactively address facility maintenance needs and ensure staff and client safety. Coordinate snow removal and ensure grounds are properly maintained.
- Conduct bi-weekly check-ins with staff efficiency, discuss upcoming projects and proactively address any employee concerns as well as acknowledge success.
- Develop interview questions to hire employees. Develop personal improvement plans, coordinate with HR, meet with employs to discuss unsatisfactory job performance and fire employees after failure to meet improvement plan benchmarks.
- Utilized blueprints and maps to determine how telecommunications cables were installed. Created digital maps for construction crews to trench new cable line
- Adept at feeding and terminating data cables, programming network connectivity devices for residential and business customers
- Capable of splicing fiberoptic lines, installing and diagnostic maintenance of premise cabling and associated end-point IP devices.
- Excelled in customer service and ensured their satisfaction in a high stress environment
- Managed mechanics, work flow, parts ordering and prioritizing jobs to maximize efficiency
- Submitted warranty claims, commercial billing accounts, processed new credit card approvals, and hired and fired employees.
Bilingual Organizational Skills Problem-Solver Exceedingly Efficient Tremendous Work-Ethic Adept at: Microsoft Office Google Suite Technologically Savvy
I strive to ensure all communication is respectful, clear, and concise, effectively engaging with multiple stakeholders including staff, administrators, and external partners. By cultivating a workplace culture where open communication is highly valued, I foster an environment where employee contributions are appreciated and maintenance needs are promptly addressed. I maintain a calm demeanor during emergencies, ensuring that workloads are managed efficiently and that all team members are supported. This approach not only enhances operational effectiveness but also builds a cohesive and motivated team.