ADRIAN RAMIREZ

• Organizing baskets quickly and efficiently to maximize transaction speed
• Maintaining a clean, neat, and member-ready area
• Running back cold products as well as fetching products for members
• Also pushing carts to ensure enough are available for members
• Provide member service by acknowledging them and identifying their needs, greeting them with a smile, directing/leading members to product locations, and promoting company products and services

• Supervised front end associates and supported daily coverage needs across registers and member service areas.
• Resolved member questions and service issues with clear communication and a steady, professional approach.
• Coordinated merchandising tasks to keep displays organized, stocked, and ready for member traffic.
• Supported receiving and stocking activities to maintain product flow across high-volume sales areas.
• Trained new associates on register procedures, member interaction, and basic front end expectations.
• Checked merchandise placement and signage to support accurate product presentation on the sales floor.
• Supported planning and coordination efforts by helping balance tasks across front end and floor needs.

• Assisted customers on the sales floor by identifying needs and recommending products that fit their requirements.
• Handled returns, defective items, and out-of-policy situations with clear communication and steady customer service.
• Received merchandise, unloaded trucks, and moved product safely using Big Joe and Little Joe lift equipment.
• Staged customer orders for pickup and shipment, keeping product flow organized from store floor to outbound handling.
• Returned defective and unwanted products to the distribution center and maintained orderly backstock and product flow.

Currently enrolled in orange Coast college studying psychology. Graduating during Fall 2023.