Adrian Ratoosh
Albany,CA
Summary
Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
6
6
years of professional experience
Work History
Front of House Manager
Poulet
08.2020 - 07.2023
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Sales Associate
Berkeley Running Company
02.2017 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Associate of Science - Psychology
Peralta Community Colleges
Berkeley, CAHigh School Diploma -
Albany High School
Albany CA06.2009
Skills
- Staff Supervision
- Resolving Disputes
- Restaurant Operation
- Coaching and Training
Timeline
Front of House Manager
Poulet
08.2020 - 07.2023
Sales Associate
Berkeley Running Company
02.2017 - 03.2020
Associate of Science - Psychology
Peralta Community Colleges
High School Diploma -
Albany High School
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