Adrian Roque
Turlock,CA
Summary
Motivated and results-driven with a strong background in sales and customer service. Proven track record of exceeding sales targets and building strong relationships with new and reoccurring clients. Skilled in identifying customer needs and providing tailored solutions to provide a memorable experience for the consumer.
Overview
6
6
years of professional experience
Work History
Sales Advisor
Mercedes-Benz of Modesto
08.2024 - Current
- Provided expert product knowledge and exceptional customer service to clients, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing relationships with customers and identifying their needs.
Sales Consultant
Platinum Hyundai of Tracy
03.2024 - 08.2024
- Used qualifying questions to guide clients to make an educated purchase on a product that best fit their wants and needs
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Area Supervisor
Ross Dress for Less
09.2022 - 03.2024
- Delegated tasks to staff and set priorities and goals
- overseeing staffs efficiency and time management
- ensuring tasks are completed correctly and in a timely manner
- Communicate with other departments in store to confirm productivity
- Using customer service skills to satisfy customers
Store Protection Specialist
Ross Dress for Less
07.2020 - 09.2022
- Minimizing store loss
- collaborating with management
- observing and reporting unusual behavior
- Using knowledge of store policies to answer questions by customers
Service Assistant
Mid Valley Pest Control
02.2019 - 07.2020
- Assisted Service Technician with daily workload
- Dewebbing houses
- Customer Service
- Scheduling service dates with clients
Education
High School Diploma -
Escalon High School
Escalon, CA06.2019
Skills
- Customer Service Management
- Decision Making
- Scheduling and Time-Tracking
- Attentive
- Service-Oriented
- Objection Handling
Timeline
Sales Advisor
Mercedes-Benz of Modesto
08.2024 - Current
Sales Consultant
Platinum Hyundai of Tracy
03.2024 - 08.2024
Area Supervisor
Ross Dress for Less
09.2022 - 03.2024
Store Protection Specialist
Ross Dress for Less
07.2020 - 09.2022
Service Assistant
Mid Valley Pest Control
02.2019 - 07.2020
High School Diploma -
Escalon High School