Adrian Sanchez
North Bergen,NJ
Summary
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Sales Associate/Cashier
Smoke Shop
Bloomfield, NJ
12.2024 - Current
- Delivered exceptional customer service by welcoming customers warmly and resolving their inquiries and concerns promptly
- Processed customer transactions with accuracy and efficiency, ensuring smooth handling of cash, credit cards, and electronic payments
- Organized and maintained sales floor, ensuring proper product displays and fully stocked shelves for optimal shopping experience
- Performed price checks and updated pricing labels to reflect current promotions or discounts
- Assisted in receiving shipments of new merchandise, verifying accuracy of deliveries against purchase orders
Overnight Stocker
Finish Line
Livingston, NJ
09.2023 - 11.2024
- Unloaded incoming shipments, organized merchandise, and stocked shelves according to planograms to ensure product availability
- Processed customer transactions with accuracy, handling cash, credit cards, and electronic payments to maintain a smooth checkout experience
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Collaborated with team members to design merchandise displays that attracted foot traffic and contributed to increased sales
Overnight Stocker
Walmart
Franklin, NJ
03.2022 - 08.2023
- Efficiently restocked shelves and organized inventory during overnight shifts, ensuring products were readily available for customers
- Collaborated with team members to unload delivery trucks and sort merchandise, ensuring timely availability of products on shelves
- Implemented systematic organization of stockroom, optimizing space utilization and streamlining access to frequently needed items
- Maintained accurate records of incoming and outgoing merchandise using inventory management systems to ensure stock levels met demand
Cashier and Sales Associate
Century 21 Department Stores
Morristown, NJ
03.2022 - 08.2023
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Guided customers in product selection based on needs, increasing sales revenue.
- Processed customer transactions accurately and efficiently, handling cash and credit payments.
- Managed high-volume checkout lanes during peak hours while maintaining accuracy.
- Utilized point-of-sale system to process discounts, coupons, and loyalty rewards.
- Processed exchanges and refunds according to company policies, ensuring positive customer experiences.
- Maintained knowledge of promotions and store policies to provide accurate information.
- Collaborated with management to resolve pricing discrepancies and handle product returns.
Education
Audio Engineering and Music Production Program -
Recording Radio Film Connection & Casa Schools
New York, NY03-2022
High School Diploma -
Randolph Highschool
Randolph, NJ06-2021
Skills
- Point-of-sale operation
- Cashiering
- Guest services
- Sales
- Customer engagement
- Product knowledge
- Inventory control
- Retail merchandising
- Cash handling
- Microsoft Excel
- Microsoft Word
- Computer skills
- Time management
- Organizational skills
- Communication skills
- Math
- Computer skills
- Leadership
- Writing skills
- Sales strategy
- Sales strategy
- Organizational skills
- Math
Certification
- Culinary Class SERV SAFE Certificate
- Certified Audio Engineer
- Honor Roll Certificate
Affiliations
- Bake Sale Volunteering
- Tutor Volunteering
- Algebra Club
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Associate/Cashier
Smoke Shop
12.2024 - Current
Overnight Stocker
Finish Line
09.2023 - 11.2024
Overnight Stocker
Walmart
03.2022 - 08.2023
Cashier and Sales Associate
Century 21 Department Stores
03.2022 - 08.2023
Audio Engineering and Music Production Program -
Recording Radio Film Connection & Casa Schools
High School Diploma -
Randolph Highschool