Derinda Claflin
Lansing,MI
Summary
Cashier with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Hardworking Cashier with background in quickly and efficiently ringing up the customers purchase. POS systems knowledge. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Flexible employee who excels in a fast-paced environment looking for a position with growth opportunities. A cashier with excellent communication skills and rapid and precise customer service skills.
Overview
6
6
years of professional experience
Work History
Sales Associate/Cashier
Horrocks Farm Market
Lansing, MI
07.2015 - 10.2015
- Operated a cash register for cash, check and credit card transactions with [Number] % accuracy.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Identified potential shoplifters and alerted management.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Followed up with over [Number] customers each week to verify that they were satisfied with purchases.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Sales Associate/Cashier
The Home Depot
Lansing, MI
03.2013 - 08.2015
- Operated a cash register for cash, check and credit card transactions with [Number] % accuracy.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Identified potential shoplifters and alerted management.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Cashier/Server
Waffle House
Whittier, NC
03.2010 - 07.2013
- Verified that prepared food met all standards for quality and quantity.
- Prepared fountain drinks and ice cream items.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Pleasantly and courteously interacted with customers.
- Greeted customers and provided excellent customer service.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Consistently provided friendly guest service and heartfelt hospitality.
Education
Associate of Arts - undefined
Haywood Community College
Clyde North CarolinaAssociate of Science - Emergency Nursing
Battle Creek Community College
Battle Creek Michigan1992
Paramedic - Emergency
Lansing Community College
Lansing Michigan1987
Skills
- Customer-oriented
- Point of Sale (POS) system operation
- Organized multi-tasker
- Friendly and helpful
- Fast and efficient service worker
- Dedicated team player
- Valid North Carolina driver’s license
- Dedicated team player
- Fast and efficient service worker
- Organized multi-tasker
- Quick learner
- Point of Sale (POS) system operation
- Customer-oriented
- Friendly and helpful
Timeline
Sales Associate/Cashier
Horrocks Farm Market
07.2015 - 10.2015
Sales Associate/Cashier
The Home Depot
03.2013 - 08.2015
Cashier/Server
Waffle House
03.2010 - 07.2013
Paramedic - Emergency
Lansing Community College
Associate of Science - Emergency Nursing
Battle Creek Community College
Associate of Arts - undefined
Haywood Community College