ADRIAN STROUGHTER
Caldwell,ID
Summary
Logistics and operations specialist with a comprehensive background in freight coordination and team management. Skilled at optimizing workflows, training employees, and building strong relationships to ensure operational success. Passionate about driving improvements that support organizational growth and employee development.
Overview
12
12
years of professional experience
Work History
Apparel Department Lead
Fred Meyer
10.2025 - Current
- Providing strong leadership in a fast-paced retail environment, balancing customer service with operational demands.
- Completing daily operations of apparel department, ensuring an organized, customer-focused environment.
- Coordinated workflow prioritization with team members to enhance customer service responsiveness.
- Overseeing inventory levels and organized merchandise to maintain department standards and improve shopping experience.
- Streamline communication between team members and management to quickly resolve operational issues.
- Assisting with scheduling operational tasks and ensuring timely completion of departmental responsibilities.
Senior Logistics Agent
J.B. Hunt Transportation
01.2018 - 01.2025
- Coordinated freight shipments and transportation activities, ensuring timely deliveries and effective cost management.
- Managed multiple shipments and customer requests simultaneously while maintaining accuracy and meeting time-sensitive deadlines.
- Facilitated communication of shipment information and transportation requirements among customers, carriers, warehouses, and internal operations teams to streamline operations.
- Resolved issues with damaged, lost, and delayed freight, providing timely solutions to customers and internal stakeholders.
- Built and maintained strong working relationships with customers, carriers, suppliers, customs brokers, warehouse personnel, and independent contractors.
- Developed and implemented process improvements that were adopted by colleagues, increasing efficiency and helping the office support a larger customer base.
- Trained new employees on logistics processes, transportation systems, company procedures, and best practices.
- Served as a communication link between the Vice President of Operations, warehouse staff, customer service representatives, and independent contractors to facilitate successful freight movement.
- Used transportation and logistics systems including Highway, Project44, SMC3, DAT, Quest, JBH 360, and Microsoft Teams.
Salon Manager / Commission Stylist
Hair Play Salon & Spa
Sacramento, CA
01.2015 - 03.2020
- Streamlined daily salon operations to enhance workflow and elevate customer service quality.
- Created advertising strategies and promotional events to boost customer traffic and expand business reach.
- Coordinated scheduling and assisted with educators and guest stylists for industry events and training.
- Managed cash-handling procedures, including opening and closing registers, preparing deposits, and reconciling discrepancies.
- Performed regular inventory checks to uphold accurate stock levels and minimize product loss.
- Ensured compliance with health and safety standards and implemented corrective actions.
Education
Cosmetology
Elite College of Cosmetology
Sacramento, CA01-2003
High School Diploma -
Sacramento High School
Sacramento, CA05-2001
Skills
- Visual merchandising
- Inventory management
- Freight coordination
- Logistics software
- Process optimization
- Shipment tracking
- Purchase orders
- Scheduling coordination
- Customer service enhancement
- Carrier negotiation
- Sales support
- Time management skills
- Communication skills
Personal Information
Title: Team Lead | Logistics & Operations | Customer Service
Timeline
Apparel Department Lead
Fred Meyer
10.2025 - Current
Senior Logistics Agent
J.B. Hunt Transportation
01.2018 - 01.2025
Salon Manager / Commission Stylist
Hair Play Salon & Spa
01.2015 - 03.2020
Cosmetology
Elite College of Cosmetology
High School Diploma -
Sacramento High School