Adrian Torres
Las Vegas,NV
Summary
Service Technician with robust background in various industries, including automotive and commercial equipment. Known for problem-solving ability, precise diagnostic skills, and efficient repair techniques. Demonstrated skill in improving customer satisfaction through quality service delivery. Previous work has made significant contributions to operational efficiency and productivity improvements.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
Rebel Chemical Inc
01.2023 - Current
- Coordinated schedules and delegated tasks to meet quality and productivity standards
- Handled customer complaints and inquiries, provided effective solutions that satisfy all parties
- Oversaw distribution operations to ensure timely and accurate delivery to clients
- Manage parts inventory to ensure smooth workflow
- Report daily operations and update management on all changes.
Service Technician
Rebel Chemical Inc
02.2021 - 01.2023
- Inspected, analyzed, and troubleshot ware wash machines for optimal performance
- Interpreted electrical and mechanical drawings to perform installations and repairs
- Routine monthly service completion
- Strategically managed territory while ensuring seamless service across three surrounding states
- Worked with clients to create tailored technical support and training seminars.
Range Safety Officer
Adrenaline Mountain
Las Vegas, Nevada
10.2020 - 05.2021
- Communicated safety rules and procedures to customers
- Emphasized response for attending to customer needs
- Upgraded the visitor facility with new flooring and polished furnishings.
Houseman
MGM Grand
Las Vegas, Nevada
09.2013 - 09.2020
- Cleaned work and common areas to meet health standards
- Replenished supplies and kept storage areas and carts stocked
- Disinfected equipment and supplies with germicides or steam sterilizers
- Protected hotel property, reported damage, theft and lost items to supervisors.
Education
Candidate for Bachelor of Science: Business -
University of Nevada
Las Vegas, NevadaSkills
- Bilingual in English and Spanish
- Microsoft Word and Excel
- High stress environment adaptability
- Health and safety compliance
- Process Improvements
- Goal Setting
Certification
- OSHA 10
- Level 2 Jackson Warewash Equipment
Timeline
Operations Manager
Rebel Chemical Inc
01.2023 - Current
Service Technician
Rebel Chemical Inc
02.2021 - 01.2023
Range Safety Officer
Adrenaline Mountain
10.2020 - 05.2021
Houseman
MGM Grand
09.2013 - 09.2020
Candidate for Bachelor of Science: Business -
University of Nevada