Overview
Work History
Education
Skills
Timeline
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Adrian Urrutia

Adrian Urrutia

Hanford,CA

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

AT&T
Hanford, CA
12.2020 - Current

Guided Flagship AT&T Corporate Store operations and team of sales consultants to cultivate a culture of excellence. Championed initiatives that resulted in multiple awards, including Diamond Club, Summit, Excellence Award, MVP, and MDP. Established a reputation for inspiring team members to pursue long-term careers with AT&T and extend their reach out into the community by connecting families and local businesses with the latest AT&T Fiber and 5G technology.

Analyzed sales data to identify trends, driving targeted promotional strategies for improved revenue.

Collaborated with cross-functional teams to enhance operational efficiency and streamline processes.

Conducted regular performance evaluations, providing constructive feedback and fostering employee development.

Team Member

Taco Bell
Dinuba, CA
03.2018 - 07.2020

Developed and delivered comprehensive training programs to ensure adherence to food safety and customer service standards.

Monitored and verified order accuracy and presentation standards during high-demand periods.

Conducted regular stock assessments to ensure optimal inventory management.

Developed and implemented strategies to enhance operational efficiency in food preparation.

Education

Associate of Science - Aviation

Reedley College
Reedley, CA
05.2020

High School Diploma -

Reedley High School
Reedley
06.2016

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Time management
  • Retail operations
  • Team building and leadership
  • Customer service management
  • Staff supervision
  • Store operations
  • Team management
  • Employee scheduling
  • Hiring and training
  • Mentoring and coaching
  • Goals and performance
  • Employee coaching
  • Sales techniques
  • Sales growth
  • Issue resolution
  • Sales strategies
  • Microsoft Office Suite
  • Records maintenance
  • Operations

Timeline

Assistant Store Manager

AT&T
12.2020 - Current

Team Member

Taco Bell
03.2018 - 07.2020

Associate of Science - Aviation

Reedley College

High School Diploma -

Reedley High School
Adrian Urrutia