

Guided Flagship AT&T Corporate Store operations and team of sales consultants to cultivate a culture of excellence. Championed initiatives that resulted in multiple awards, including Diamond Club, Summit, Excellence Award, MVP, and MDP. Established a reputation for inspiring team members to pursue long-term careers with AT&T and extend their reach out into the community by connecting families and local businesses with the latest AT&T Fiber and 5G technology.
Analyzed sales data to identify trends, driving targeted promotional strategies for improved revenue.
Collaborated with cross-functional teams to enhance operational efficiency and streamline processes.
Conducted regular performance evaluations, providing constructive feedback and fostering employee development.
Developed and delivered comprehensive training programs to ensure adherence to food safety and customer service standards.
Monitored and verified order accuracy and presentation standards during high-demand periods.
Conducted regular stock assessments to ensure optimal inventory management.
Developed and implemented strategies to enhance operational efficiency in food preparation.