Adrian Vale
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Lead Technician
Stellar Services
New York, NY
08.2023 - Current
- Responsible for overseeing the Integration of equipment and ensuring it works.
- Managing multiple teams of technicians at a given time.
- Communicating with the site contact to ensure the work being done is to their satisfaction.
- Resolving issues pertaining to faulty equipment or missing deliveries.
- Cataloguing all equipment in a master sheet to ensure complete delivery.
- Reporting to the Project Manager with all relevant information pertaining to the sites, ensuring to provide all relevant documents.
IT Help Desk Technician
Super Health Pharmacy
Brooklyn, NY
06.2020 - 07.2023
- Troubleshooting issues with hardware and software
- Communicating issues clearly to the store manager and
- Installed and configured new hardware, software and peripheral devices.
- Provided support when needed in a timely manner
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
06-2023
Skills
- Customer Service
- Quality Control
- Multitasking and Organization
- Works Well Under Pressure
- Hardware Installation
- Documentation And Reporting
- Deadline-oriented
- Inventory Oversight
- Troubleshooting
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Lead Technician
Stellar Services
08.2023 - Current
IT Help Desk Technician
Super Health Pharmacy
06.2020 - 07.2023
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
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