Adrian Valencia
Murrieta
Summary
Dynamic manager with a proven track record at Big League Concrete Coatings, excelling in team leadership and customer service. Enhanced project efficiency through strategic planning and exceptional organizational skills, achieving timely project completions. Expert in concrete forming, fostering strong client relationships while driving continuous improvement in service delivery.
Overview
8
8
years of professional experience
Work History
Manager
Big League Concrete Coatings
01.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Delivered exceptional craftsmanship by utilizing specialized tools and techniques for various flooring materials.
- Enhanced customer satisfaction by providing efficient and precise floor installation services.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Continuously improved skills through attending professional workshops and staying updated on industry trends.
- Controlled costs to keep business operating within budget and increase profits.
- Contributed to a clean work environment by performing daily job site cleanup tasks, promoting overall safety standards.
- Collaborated with team members to achieve timely completion of projects, meeting client deadlines and expectations.
- Maintained clear communication with supervisors regarding project progress, addressing potential issues or delays promptly.
Concrete Laborer
Mikes Inland and Coastal Landscaping
01.2020 - 09.2022
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Participated in concrete pouring and finishing, expertly managing application of sealers and curing compounds.
- Increased productivity through effective teamwork while carrying out tasks like grading surfaces, setting up formwork, or placing rebar reinforcements.
- Assisted in accurate measurements for concrete placement, guaranteeing precise dimensions and alignment.
- Assisted with concrete mixing, following instructions for proper ratios of cement, sand and water.
- Ensured proper curing techniques were applied to optimize concrete strength and durability over time.
- Prevented job site accidents by adhering to established safety protocols during all phases of construction operations.
- Operated equipment such as bobcat safely to efficiently complete site work.
Coating Specialist
SC Coatings Corporation
01.2018 - 08.2021
- Improved overall efficiency of the coating process by streamlining workflows and optimizing operational procedures.
- Led team members effectively towards achieving performance targets and project deadlines, fostering a collaborative work environment.
- Provided expert advice on coating selection, application methods, and troubleshooting to clients and colleagues alike.
- Contributed to continuous improvement efforts through proactive identification of inefficiencies and implementation of corrective actions.
- Established strong relationships with key clients through excellent communication skills and exemplary service delivery.
Education
High School Diploma -
Elsinore High School
Wildomar, CA06.2011
Business Management
Fullerton College
Fullerton, CASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Strategic planning
- Marketing
- Project management
- Schedule preparation
- Exceptional organizational skills
- Concrete forming
- Attention to detail
- Dependable and responsible
- Strong Leadership skills
- Problem-solving
- Computer skills
- Organization and time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
Big League Concrete Coatings
01.2022 - Current
Concrete Laborer
Mikes Inland and Coastal Landscaping
01.2020 - 09.2022
Coating Specialist
SC Coatings Corporation
01.2018 - 08.2021
High School Diploma -
Elsinore High School
Business Management
Fullerton College
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