Adrian Vietorisz
Cleveland,United States
Summary
Dedicated and personable server and bar back with over five years of hands-on customer service experience, specializing in delivering exceptional guest interactions and consistently achieving a high rate of upselling. Adept at creating a warm and welcoming atmosphere, I am passionate about ensuring each guest has a memorable and enjoyable experience. Known for my strong work ethic, attention to detail, and ability to handle high-pressure situations with grace, I am committed to exceeding customer expectations and contributing to the success of the establishment. My extensive knowledge of menu items, specials, and cocktail selections, combined with a friendly and approachable demeanor, has consistently garnered positive feedback from both guests and colleagues. I am eager to bring my proven skills and enthusiasm to enhance the dining experience for patrons while contributing to the success of your restaurant.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Assistant
Harbor Bay Hospitality
10.2023 - Current
- Garnished, presented and described dishes to customers.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with dining room set up prior to and after service period.
Server/Barback
Barrio Taco & Tequila Bar
05.2023 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with Toast POS system to place orders, manage bills, and handle complimentary items.
Deli Clerk
Murray Hill Market
10.2022 - 05.2023
- Delivered exemplary customer service to guests and regulars, even in peak business periods to promote retention.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Liquor Clerk
Jewel Osco
04.2020 - 01.2021
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Organized, logged, and tracked over $25,000 of inventory each month.
Education
Bachelor of Arts - Economics And Philosophy
Case Western Reserve University
Cleveland, OH05.2023
Skills
- High-Volume Dining
- Customer Service
- Sales Expertise
- Stocking and Prepping
- Patron Rapport
- Liquor Safety Training
Certification
- Licensed Bartender from Ohio Alcohol Seller Server Course per Ohio Administrative Code 4301
Languages
English
Native or Bilingual
American Sign Language
Native or Bilingual
Timeline
Server Assistant
Harbor Bay Hospitality
10.2023 - Current
Server/Barback
Barrio Taco & Tequila Bar
05.2023 - Current
Deli Clerk
Murray Hill Market
10.2022 - 05.2023
Liquor Clerk
Jewel Osco
04.2020 - 01.2021
Bachelor of Arts - Economics And Philosophy
Case Western Reserve University
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