Adrian Yarno
Baton Rouge,LA
Summary
Dynamic professional with a proven track record in office administration and customer service excellence, notably at Nature Coast Court Reporters. Expert in database entry and fostering client relationships, I have successfully streamlined operations and enhanced customer satisfaction. Skilled in event planning and spreadsheet development, my approach has consistently driven positive outcomes and efficiency improvements.
Overview
11
11
years of professional experience
Work History
Office Administrative Assistant
Nature Coast Court Reporters
02.2023 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated records and files to maintain document compliance.
- Managed office calender effectively, scheduling appointments and reserving meeting spaces as needed for optimal workflow organization.
Server
Phil's Oyster Bar & Seafood Restaurant
04.2022 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Representative
LGCY Power
11.2017 - 03.2021
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Collaborated with cross-functional teams to identify and address customer needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Data Entry Administrator
CRT Collection Agency
02.2014 - 07.2016
- Counseled debtors on payment options and arranged installment agreements.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated with account holders to devise repayment plans and minimize collections receivables.
- Investigated accounts with balance errors using accounting software.
- Registered information of customers on database, collecting credit history, financial statements and personal details to preserve accurate records.
Education
No Degree - Speech Pathology
University of Louisiana At Lafayette
Lafayette, LANo Degree - Nursing
Baton Rouge Community College
Baton Rouge, LA05.2026
Skills
- Event Planning
- Billing and Invoicing
- Database entry
- Spreadsheet development
- Customer Service
Timeline
Office Administrative Assistant
Nature Coast Court Reporters
02.2023 - Current
Server
Phil's Oyster Bar & Seafood Restaurant
04.2022 - Current
Sales Representative
LGCY Power
11.2017 - 03.2021
Data Entry Administrator
CRT Collection Agency
02.2014 - 07.2016
No Degree - Speech Pathology
University of Louisiana At Lafayette
No Degree - Nursing
Baton Rouge Community College
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