Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Agnessa Weiland

Agnessa Weiland

Minneapolis,MN

Summary

Dynamic administrative professional with proven expertise at WK Appliance and Propane, excelling in data entry and customer engagement. Recognized for enhancing office productivity through effective scheduling and document management. A dedicated team player, adept at fostering client relationships and streamlining processes to achieve organizational goals.

Overview

13
13
years of professional experience

Work History

Office Administrative Assistant

WK Appliance and Propane
Spooner, WI
03.2022 - Current
  • Coordinated administrative tasks and fostered clear communication to support seamless daily office operations.
  • Monitored and replenished office supplies inventory, facilitating seamless access for all team members.
  • Implemented efficient scheduling practices for appointments and meetings, maximizing team productivity.
  • Facilitated communication by addressing incoming calls and inquiries, providing clients and visitors with reliable information.
  • Utilized Microsoft Office tools to create and present foundational reports that supported team initiatives.
  • Implemented new software systems, streamlining administrative processes and enhancing office productivity.
  • Facilitated a welcoming environment for incoming visitors and customers by delivering professional and informed support.
  • Streamlined document management processes by providing comprehensive clerical support, including copying, faxing, and filing.
  • Facilitated communication by addressing caller inquiries and ensuring timely access to relevant information.
  • Oversaw maintenance of office cleanliness and aesthetics, contributing to a welcoming environment for clients and visitors.
  • Facilitated improved customer satisfaction ratings by swiftly managing inquiries through direct communication methods such as phone, email, and face-to-face meetings.
  • Oversaw invoice processing operations, guaranteeing accurate entry of financial transactions into accounting system.
  • Oversaw project management processes to guarantee on-time delivery through strategic task prioritization and diligent delegation.
  • Conducted detailed proofreading and editing to ensure precision in all written materials.
  • Streamlined data management processes by updating spreadsheets and databases for effective performance and sales reporting.
  • Acted as a liaison to facilitate seamless communication across departments, promoting swift resolution of issues.
  • Operated multi-line phone system, ensuring timely call routing and message delivery while providing a welcoming environment for visitors.
  • Tracked inventory of office supplies and coordinated procurement to maintain adequate stock levels.
  • Achieved efficient filing system management, improving document retrieval. Delivered accurate data entry, contributing to data integrity. Completed clerical tasks, enhancing overall office productivity.
  • Coordinated and streamlined phone and email correspondence, ensuring efficient processing of incoming and outgoing mail and faxes.
  • Collaborated with coworkers and staff members to address and resolve special tasks on a daily basis.
  • Administered comprehensive filing systems, coordinating document flow, message distribution, and mail handling to support organizational processes.
  • Established and refined detailed administrative workflows to ensure precision and improve overall productivity.
  • Maintained accurate and organized human resources documentation through diligent completion of forms, reports, logs, and records.
  • Enhanced customer satisfaction by efficiently managing inquiries and delivering tailored solutions for unique customer needs.
  • Coordinated interactions with vendors, contractors, and professional services personnel to manage orders and convey operational directives effectively.
  • Organized and prioritized incoming mail to ensure prompt responses to client inquiries.
  • Conducted assessments of existing procedures and suggested strategic changes to optimize accuracy, efficiency, and overall service quality.
  • Managed and executed special projects of varying complexity to support organizational goals.
  • Coordinated interactions between clients and vendors, fostering strong relationships and clear communication.
  • Drove team success by working alongside colleagues to develop and integrate best practices and protocols.
  • Managed execution of special projects, ensuring timely delivery to fulfill organizational and departmental objectives.
  • Developed and maintained effective communication channels with clients while optimizing data entry and recordkeeping practices.

Administrative Assistant/ Receptionist

Sanmina Corporation
Turtle Lake, WI
03.2021 - 03.2022

Assisted with daily office operations by filing paperwork, answering phone calls, and preparing meeting documents. Managed company calendar and supported staff with job application processes. Created ID badges and logged guests using compliance systems like MK Denial and LobbyGuard. Entered daily production data in Google Docs and verified job information using Oracle. Printed training documents with Agile and communicated with operators and supervisors to meet their needs.

Production Worker/ Line Lead

McCain Foods USA
Turtle Lake, WI
03.2020 - 03.2021
  • Managed operation of machinery to ensure optimal production flow and adherence to quality standards.
  • Executed routine inspections to guarantee equipment functionality and adherence to safety standards.
  • Facilitated collaboration among team members to meet production targets and enhance workflow efficiency.
  • Facilitated training sessions for new employees on safe operating procedures and best practices in production tasks.
  • Oversaw inventory levels and reported discrepancies to management for prompt resolution.
  • Facilitated troubleshooting of equipment issues to minimize operational disruptions.
  • Executed process improvements that minimized downtime and optimized productivity.
  • Ensured cleanliness of work environment while upholding safety regulations and organizational policies.
  • Implemented safety procedures and guidelines to ensure secure working environments.
  • Ensured proper equipment usage to mitigate workplace hazards and prevent injuries.
  • Ensured cleanliness of workstations to foster an organized and efficient work environment.
  • Addressed and resolved issues promptly to enhance operational efficiency.
  • Streamlined workflow to achieve stringent production targets.
  • Achieved and surpassed daily production targets through strategic task execution and proficient time management.
  • Executed routine quality inspections on finished products to ensure compliance with company standards prior to shipment.
  • Facilitated training sessions for new employees on production processes to enhance team integration.
  • Oversaw product labeling accuracy to minimize customer dissatisfaction from mismarked items.
  • Elevated product quality through systematic inspections and identification of improvement opportunities.
  • Spearheaded development of innovative production techniques to enhance operational efficiency.
  • Facilitated regular review meetings to evaluate production performance and establish future objectives.
  • Minimized operational downtime through proactive machinery maintenance.
  • Executed sustainable practices within production processes to enhance environmental compliance.
  • Cultivated a culture of continuous improvement through proactive process enhancement recommendations.
  • Ensured cleanliness and safety of work environment by strictly adhering to health and safety protocols.
  • Mentored new staff to enhance their integration into the production environment.
  • Implemented rigorous quality control checks to enhance product quality.
  • Ensured timely production of high-quality products.
  • Ensured a safe and organized work environment through regular cleaning and hazard removal.
  • Streamlined workstation organization and material preparation to enhance operational efficiency.
  • Conducted thorough inspections of products and machines to ensure optimal quality and operational efficiency.
  • Facilitated cross-departmental collaboration to enhance production workflows.
  • Evaluated product functionality and quality, identifying and resolving equipment and product issues.
  • Compiled comprehensive reports and technical documentation detailing daily production processes.
  • Optimized machine calibration processes to ensure consistent productivity and quality compliance.
  • Directed daily operations to optimize workflow and ensure compliance with safety standards.

Restaurant Hostess

Danbury Casino
Danbury, WI
03.2020 - 01.2021
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize seating efficiency.
  • Collaborated with servers to coordinate timely guest service.
  • Trained new host staff on procedures and customer engagement techniques.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

FSQ Auditor/ Quality Control

Jack Links Snack Foods
Minong, WI
11.2019 - 02.2020

Performed final inspections of finished products prior to customer shipment while executing minor repairs as needed. Monitored quality of incoming meat and maintained safe climate conditions in processing areas along with all monitoring devices. Conducted pH level testing across various rooms to prevent cross-contamination of products from different departments.

Final Quality Inspector

Solar Plastic’s
Delano, MN
12.2018 - 12.2018
  • Conducted thorough inspections to ensure compliance with quality standards and specifications.
  • Collaborated with production teams to identify areas for improvement in quality control processes.
  • Trained junior inspectors on inspection techniques and quality assurance protocols.
  • Developed and implemented inspection checklists to enhance consistency in evaluations.
  • Worked closely with the Quality Assurance team to address any discrepancies found during inspections, ensuring swift resolution.
  • Played a crucial role in maintaining customer satisfaction by ensuring only high-quality products were shipped out for distribution.
  • Promoted a culture of safety within the workplace, adhering strictly to company guidelines while performing tasks.
  • Communicated effectively with fellow inspectors, supervisors, and management on matters related to product quality.
  • Enhanced production efficiency through meticulous attention to detail in the inspection process.
  • Contributed to a decrease in product returns by identifying and addressing quality issues before shipment.

Sales Associate

Casey's
Rockford, MN
07.2018 - 09.2018

Oversaw cashier operations while providing support across multiple store areas. Led efforts in customer service and product presentation in the bacon department. Managed store cleanliness and inventory replenishment through effective teamwork during truck unloads.

Landscaping Laborer

Dream Kare
Buffalo, MN
05.2017 - 10.2017
  • Operated landscaping equipment including mowers, trimmers, and blowers to maintain outdoor spaces.
  • Assisted in planting, mulching, and watering plants to enhance aesthetic appeal of properties.
  • Collaborated with team members to execute landscape designs efficiently and effectively.
  • Conducted regular maintenance checks on tools and equipment to ensure optimal performance.
  • Developed efficient workflow processes to improve project completion times and quality standards.
  • Inspected machinery to spot damage and note needed maintenance repairs.
  • Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
  • Ensured safety compliance by following proper procedures when operating equipment and handling chemicals.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.

Uber Driver

Uber
Minneapolis, MN
05.2016 - 04.2017
  • Delivered exceptional customer service through effective communication and problem-solving skills.
  • Maintained vehicle cleanliness and adherence to safety protocols to ensure passenger comfort and safety.
  • Navigated efficiently using GPS technology, optimizing routes for timely arrivals.
  • Managed cash transactions accurately, ensuring proper fare collection and financial accountability.
  • Built rapport with passengers to enhance ride experience and foster repeat business.
  • Adapted quickly to changing schedules and traffic conditions, demonstrating flexibility in operations.
  • Mentored new drivers on best practices for customer engagement and operational efficiency.
  • Delivered passengers to destinations safely and on time.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Followed applicable traffic regulations and traffic laws.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Planned routes based on knowledge of local areas, GPS information, and customer preferences.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Drove VIPs to corporate events and meetings.
  • Assisted elderly and disabled passengers entering and exiting shuttle.

Administrative Assistant

Smyth Company/ Red Rock Division
Saint Paul, MN
05.2016 - 04.2017

Assisted with data entry for shipping and receiving processes. Supported customer service efforts and managed inventory tasks. Performed ERP administration and Excel data entry. Helped with miscellaneous shop duties including control panel assembly, soldering, drilling, and tapping holes using a drill press. Aided in small mechanical assembly and parts staging, as well as barcode tagging. Maintained organization and cleanliness of the shop environment. Participated in group meetings, took notes, and set up conference rooms for meetings. Ordered refreshments and meals for attendees.

Machine Operator

Smyth Companies LLC
Saint Paul, MN
11.2014 - 01.2015
  • Operated machinery efficiently to meet production targets in fast-paced environment.
  • Conducted routine maintenance and troubleshooting to minimize downtime and ensure operational excellence.
  • Collaborated with team members to optimize workflows and improve overall productivity.
  • Trained new operators on equipment handling and safety protocols, enhancing team performance.
  • Monitored quality control standards, ensuring products met specifications consistently.
  • Maintained accurate logs of production activities and machine performance for reporting purposes.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.

Medical Assembler/ QA

St. Jude Medical
Minnetonka, MN
02.2014 - 12.2014

Assembled and tested parcel bipolar pacing catheters. Operated equipment including CNC drill press, CNC ultrasound welder, pull tester, electrical tester, molding machine, and crimping machine. Utilized hand tools such as wire cutters, needle nose pliers, Allen wrenches, microscope, and wire strippers. Supported lot tracking and documentation processes. Applied skills in clean room manufacturing and manual dexterity while using a microscope.

Assembly Internships

AutoSys INC
Long Lake, MN
12.2012 - 12.2013

My responsibilities were to support day-to-day operations were needed. Duties included office administration, accounting, assisting in making a company logo and small assembly labor. Skills gained and used Microsoft Excel, open ERP, purchasing, invoicing, accounts, receivable, payable, and some mechanical assembly as well as use of soldering equipment.

Education

High School Diploma -

High School #5
Temryuk , RU

Skills

Data entry

Verbal communications

Schedule management

Document preparation

Scheduling appointments

Billing and invoicing

Scheduling and calendar management

File organization

Database entry

Document scanning

Inventory management

Telephone reception

Payroll

Customer engagement

Office supply management

Database maintenance

Reception management

Leadership and supervision

Database administration

Event planning

Proofreading

Report generation

Accounting support

Meeting planning

Client relationship management

Team support

Vendor engagement

Project coordination

Hospitality and accommodation

Email management

Scanning and copying

Payroll and accounts payable and receivable

Computer skills

Customer service

Administrative support

Filing

Dedicated team player

Document control

Microsoft outlook

Microsoft Excel

Customer and client relations

Scheduling

Documentation and recordkeeping

Appointment scheduling

Invoice processing

Multi-line phone proficiency

Time management

Staff motivation

Bookkeeping

Mail management

Purchase orders organization

Relationship building

Excel spreadsheet

Microsoft publisher

RCC software

Languages

Russian
Native or Bilingual

Timeline

Office Administrative Assistant

WK Appliance and Propane
03.2022 - Current

Administrative Assistant/ Receptionist

Sanmina Corporation
03.2021 - 03.2022

Production Worker/ Line Lead

McCain Foods USA
03.2020 - 03.2021

Restaurant Hostess

Danbury Casino
03.2020 - 01.2021

FSQ Auditor/ Quality Control

Jack Links Snack Foods
11.2019 - 02.2020

Final Quality Inspector

Solar Plastic’s
12.2018 - 12.2018

Sales Associate

Casey's
07.2018 - 09.2018

Landscaping Laborer

Dream Kare
05.2017 - 10.2017

Uber Driver

Uber
05.2016 - 04.2017

Administrative Assistant

Smyth Company/ Red Rock Division
05.2016 - 04.2017

Machine Operator

Smyth Companies LLC
11.2014 - 01.2015

Medical Assembler/ QA

St. Jude Medical
02.2014 - 12.2014

Assembly Internships

AutoSys INC
12.2012 - 12.2013

High School Diploma -

High School #5