Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SR. Workforce and HR Systems Specialist
City Colleges of Chicago
Chicago, IL
08.2019 - Current
Administer district-wide troubleshooting support for Taleo, PeopleSoft, and CCCWorks, resolving end-user issues.
Assist in system integration, conversion, and data cleanup efforts in all HR systems.
Confirm payroll for both off-cycle and on-cycle payroll processes.
Diagnose and troubleshoot system issues, including errors and security.
Maintain functionality of Oracle Taleo Recruiting Cloud System.
Manage and update HR’s SharePoint and website.
Prepare and maintain user guides, develop technical documentation, and conduct training.
Serve as an HR systems "Super User," ensuring effective system utilization and accuracy.
Support HR peers with complex reporting and data maintenance.
HRIS Analyst
City Colleges of Chicago
Chicago, IL
02.2019 - 08.2019
Conducted system testing using test scripts in PeopleSoft for HR, Benefits, Compensation, CCCWorks, Campus Solutions, and Taleo.
Completed Inspector General requests professionally and confidentially.
Managed and reviewed the HRIS mailbox, following up with results.
Performed system corrections and ensured accurate data maintenance.
Processed payroll interfaces between PeopleSoft HCM and CCCWorks.
Assisted with special projects and supported HRMS upgrades/testing.
Reconciled internal and external HR reports to ensure accurate reporting.
Ran queries to capture missing data, unlock rehired employees, and identify duplicate profiles.
Employee Services Specialist
City Colleges of Chicago
Chicago, IL
09.2017 - 01.2018
Assisted with unemployment claim process, coordination with claims vendor, and documentation collection for IDES audits.
Contacted business partners to resolve discrepancies in source documents.
Designed a Taleo access form used district-wide.
Processed new hire entries for students, employee position updates, I-9 inquiries, and employee terminations.
Provided Taleo access for candidate searches and reviews.
HRIS Coordinator
City Colleges of Chicago
Chicago, IL
10.2015 - 09.2017
Assisted payroll department with payroll report processing and resolving discrepancies.
Conducted continuous audits of transactions and HRIS data.
Coordinated, tracked, and reported on work assignments and projects.
Participated in HR system upgrades and testing scripts.
Provided customer service to employees and business partners.
Input employee data and ensured payroll deadlines were met.
Tested new features and troubleshot issues for software upgrades.
HRIS Intern
City Colleges of Chicago
Chicago, IL
02.2015 - 10.2015
Documented and analyzed work process flows and implemented process improvements.
Conducted data audits to identify and resolve errors.
Executed clerical functions such as filing, photocopying, and document imaging.
Performed routine record audits to validate completeness of personnel files.
Handled day-to-day HR responsibilities and maintained HR records.
College Building Services Clerk
City Colleges of Chicago
Chicago, IL
06.2014 - 02.2015
Received, labeled, and recorded technology equipment for the OIT Department and inventory purposes.
Managed and maintained invoices and vendor files.
Operated machinery for postage, shredding, folding/sorting, and laminating.
Processed and distributed incoming packages and mail.
Education
Bachelor of Science - DePaul University College of Computing and Digital Media
Associates of Arts - Richard Daley College
Skills
Adaptability
Self-motivated and fast learner
Customer Service Skills
Creativity
Dependability
Flexibility
Open to feedback
Strong work ethic
Team player
Time management abilities
Multitasking
Technical Skills
System maintenance and upgrades
Hardware and networking
Operating Systems: Windows 10
PeopleSoft HCM and Campus Solutions 9.2
Right Now 19D
Taleo 23B
Technical support/troubleshooting
Time and Attendance System (CCCWorks 19.1.0.6)
Web content editing
Certification
SQL
Notary Public
Languages
Spanish
Native/ Bilingual
Affiliations
Community Volunteer for West Lawn
Woof Lawn Dog Park Volunteer
References
References available upon request.
Timeline
SR. Workforce and HR Systems Specialist
City Colleges of Chicago
08.2019 - Current
HRIS Analyst
City Colleges of Chicago
02.2019 - 08.2019
Employee Services Specialist
City Colleges of Chicago
09.2017 - 01.2018
HRIS Coordinator
City Colleges of Chicago
10.2015 - 09.2017
HRIS Intern
City Colleges of Chicago
02.2015 - 10.2015
College Building Services Clerk
City Colleges of Chicago
06.2014 - 02.2015
Bachelor of Science - DePaul University College of Computing and Digital Media
Associates of Arts - Richard Daley College
SQL
Notary Public
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