ADRIANA ALEMAN
KISSIMMEE,FL
Summary
Empathetic Customer Service known for high productivity and efficiency in task completion. Specialize in effective communication, conflict resolution, and team motivation strategies. Excel in active listening, patience, and adaptability, ensuring excellence in guiding teams towards achieving outstanding customer service standards.
Overview
2
2
years of professional experience
Work History
Cashier
Publix Supermarkets Store
Orlando, FL
12.2024 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer questions and provided store information.
- Counted and balanced cashier drawers.
Sales Associate
Carter's Babies & Kids
Kissimmee, FL
09.2023 - 11.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Ph.D. - Physical Therapist
Valencia College
Orlando08-2024
High School Diploma -
Tohopekaliga High School
Kissimmee05-2024
Skills
- Bilingual in Spanish and English
- Effective communication
- Problem solving
- Organizational skills
- Excellent customer assistance
- Time management
Timeline
Cashier
Publix Supermarkets Store
12.2024 - Current
Sales Associate
Carter's Babies & Kids
09.2023 - 11.2024
Ph.D. - Physical Therapist
Valencia College
High School Diploma -
Tohopekaliga High School
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