Hi, I’m
Adriana Alvarado
Irvine,CA
Summary
Well-qualified Office Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
years of professional experience
Work History
Cannon Management
Leasing Specialist
04.2021 - Current
Job overview
- Answered phone calls and emails and responded to questions from prospects quickly and effectively
- Generated leads for sales and rental properties through cold calls and referrals.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Collected, completed, and processed lease applications.
- Escalated major issues to property manager for immediate remediation.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Provided detailed project status updates to residents.
MG Property Management
Leasing Specialist
02.2018 - 11.2019
Job overview
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained open communication by presenting regular updates on project status to residents.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Responded to requests and scheduled appointments for property showings.
Carmel Partners
Assistant Property Manager
05.2014 - 12.2017
Job overview
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Kept accurate records of all resident and tenant correspondence.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Followed up on delinquent tenants and coordinated collection procedures.
Education
Orange Coast College
Some College (No Degree) from Business Management
2026
Skills
- Marketing and advertising
- Property tours and inspection
- Appointment Setting
- Contract Negotiation
- MRI, Yardi, Blue Moon, DocuSign and CRM software
- Fair Housing Regulations
- Affordable housing programs knowledge
- Multi-line phone systems
- Microsoft Outlook Calendar
- Business Development
Education
true
Timeline
Leasing Specialist
Cannon Management
04.2021 - Current
Leasing Specialist
MG Property Management
02.2018 - 11.2019
Assistant Property Manager
Carmel Partners
05.2014 - 12.2017
Orange Coast College
Some College (No Degree) from Business Management
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