Summary
Overview
Work History
Education
Skills
Timeline
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ADRIANA ANTOINE

Lake Charles,LA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience

Work History

Merchandise Associate

HomeGoods
04.2025 - Current
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.

Sales Associate

Golden Nugget Casino
06.2024 - 12.2024
  • Prepared merchandise for sales floor by pricing or tagging.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used proper phone etiquette when contacting other departments and customers.

Sales Associate

Earthbound Trading
05.2021 - 01.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Worked to meet or exceed special targets for sale expectations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored customers for signs of security concerns and escalated issues to management.

Tutor

Private Residence
05.2021 - 08.2021
  • Tutored elementary and college students in subjects such as math and science.
  • Used variety of teaching methods to successfully help wide range of students.
  • Motivated students with accurate feedback and positive reinforcement.
  • Conducted review sessions to help students prepare for tests.
  • Maintained records of student assessments, tutoring activities and results.

Education

High School Diploma -

LaGrange High School
Lake Charles, LA
05-2021

Biology Pre-Med -

Loyola University New Orleans
New Orleans, LA

Bachelor of Science -

Louisiana State University Alexandria
Alexandria, LA
05-2026

Skills

  • Store recovery
  • Merchandise lookup
  • Merchandise labeling
  • Upselling
  • Retail loss prevention
  • Customer engagement
  • Money handling
  • Time management
  • Teamwork and collaboration
  • Stocking and receiving
  • Flexible schedule

Timeline

Merchandise Associate

HomeGoods
04.2025 - Current

Sales Associate

Golden Nugget Casino
06.2024 - 12.2024

Sales Associate

Earthbound Trading
05.2021 - 01.2022

Tutor

Private Residence
05.2021 - 08.2021

High School Diploma -

LaGrange High School

Biology Pre-Med -

Loyola University New Orleans

Bachelor of Science -

Louisiana State University Alexandria

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ADRIANA ANTOINE