Adriana Aragon
Miami
Overview
2026
2026
years of professional experience
Work History
Patient Registrar
Nicklaus Children's Hospital, Miami Children's Health System
Miami, FL
2024 - Current
- Managed patient registration process, ensuring accuracy and completeness of documentation.
- Assisted patients with insurance verification, resolving discrepancies promptly.
- Coordinated appointment scheduling, optimizing clinic flow and enhancing patient experience.
- Maintained electronic health records, adhering to compliance standards and data integrity protocols.
- Communicated effectively with medical staff to relay crucial patient information and updates.
- Trained new staff on registration procedures and hospital policies, fostering a collaborative environment.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
- Reduced wait times for patients by expediting the check-in process through proficient multitasking abilities.
PATIENT FINANCIAL SPECIALIST 2 , ER/MATERNITY ER
Baptist Health South Florida
South Miami, FL
01.2020 - Current
- Assisted patients in understanding their insurance benefits
- Conducted phone calls to insurance companies to verify patient benefits and authorization for services.
- Adhered to HIPAA guidelines at all times when handling protected health information.
- Processed credit card payments accurately in accordance with company policy and procedures.
- Provided excellent customer service to patients and their families by answering questions, addressing concerns, and resolving issues in a timely manner.
- Maintained confidential patient information in accordance with HIPAA regulations.
- Registered patients by obtaining necessary and accurate financial and demographic information.
- Obtained signatures for financial responsibility and treatment procedures from patients or guardians.
PHYSICIAN PRACTICE SPECIALIST ORTHOPEDIC
Baptist Health South Florida
South Miami, FL
09.2011 - 01.2020
- Coordinated physician schedules and maintained patient flow by communicating patient arrivals or delays.
- Answered telephones to give information to callers, take messages, or transfer calls to appropriate individuals.
- Copied and charted patient information to create and prepare new patient charts.
- Developed and maintained effective relationships with healthcare staff, patients, and insurance providers.
- Processed patient registration, medical forms, and release of information requests.
Education
MEDICAL ASSISTING - undefined
Florida Career College
Miami, FL05.2007
HIGH SCHOOL DIPLOMA - undefined
Prologue High School
Chicago, IL06.2001
Skills
- Patient Registration
- Insurance Verification
- Critical Thinking
- HIPAA Compliance
- Software Navigation
- Patient Advocacy
- Excellent Communication
- Attention to Detail
LANGUAGES
English Native
Spanish Intermediate
Timeline
PATIENT FINANCIAL SPECIALIST 2 , ER/MATERNITY ER
Baptist Health South Florida
01.2020 - Current
PHYSICIAN PRACTICE SPECIALIST ORTHOPEDIC
Baptist Health South Florida
09.2011 - 01.2020
MEDICAL ASSISTING - undefined
Florida Career College
HIGH SCHOOL DIPLOMA - undefined
Prologue High School
Patient Registrar
Nicklaus Children's Hospital, Miami Children's Health System
2024 - Current