Khayla Humphrey
Miami,Florida
Summary
Compassionate Patient Care Technician known for high productivity and efficient task completion. Skilled in patient monitoring, vital signs measurement, and post-operative care. Excel in communication, empathy, and teamwork, ensuring optimal patient care and support.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
Nicklaus Children's Hospital, Miami Children's Health System
Miami, Florida
08.2023 - Current
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
Certified Nurse Assistant
Baptist Hospital
Miami
12.2020 - 04.2022
- Assist with activities of daily living such as bathing, toileting, feeding
- Serve patient meals
- Monitor and record vital signs
- Observe changes in patient’s condition
- Complied with HIPPA standards.
Unit Clerk
Baptist Hospital
Miami
07.2019 - 04.2022
- Greeted and interacted with patients and family members to provide information and answer questions
- Organized and maintained patient charts to promote quick data finding to hospital staff
- Place new inventory orders, manage inventory and restock clerical spaces
- Answer phone calls to offer information, answer questions and direct to appropriate staff
- Performed various administrative tasks such as filing, faxing and copying.
Patient Transporter
Baptist Hospital
Miami
06.2018 - 07.2019
- Transported patients to treatment areas and operating rooms on moveable beds and wheelchairs
- Warmly greeted patients and visitors
- Collaborated with nurses and CNAs to provide high level patient care and safety
- Clean and sanitize transport equipment.
Guest Service Advocate
Target
Miami
06.2016 - 06.2018
- Respond to customer inquiries, complaints and special requests to maintain customer satisfaction
- Operated cash register to record transactions accurately and efficiently
- Met customer service goals and exceeded customer expectations
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisors.
Education
Diploma -
Coral Reef High School
Miami, FL05.2014
Associate of Science - Nursing
Miami Dade College
Miami, FLSkills
- Attention to detail
- Active listening skills
- Time Management
- Telephone communication
- Microsoft Office
- Data entry
- Feeding Assistance
- Mobility Assistance
- Emergency Response
- Basic nursing care
- ADL support
Timeline
Patient Care Technician
Nicklaus Children's Hospital, Miami Children's Health System
08.2023 - Current
Certified Nurse Assistant
Baptist Hospital
12.2020 - 04.2022
Unit Clerk
Baptist Hospital
07.2019 - 04.2022
Patient Transporter
Baptist Hospital
06.2018 - 07.2019
Guest Service Advocate
Target
06.2016 - 06.2018
Diploma -
Coral Reef High School
Associate of Science - Nursing
Miami Dade College
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