Haylee Bush
Indianapolis,IN
Summary
Accomplished Patient Care Technician with a proven track record at IU Health Methodist Hospital, enhancing patient satisfaction through exceptional care and efficient workflow optimization. Skilled in phlebotomy techniques and fostering patient relationships, I've significantly contributed to team success and patient recovery. Expert in vital signs monitoring and renowned for maintaining composure under stress, I ensure high-quality care and safety.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
IU Health Methodist Hospital
06.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
Claims Processor
Elevance
12.2024 - 04.2025
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Managed workload and priorities to meet claims processing meet deadlines.
Patient Care Technician
IU Health University Hospital
05.2020 - 11.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
Education
Psychology - Counseling Psychology
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Catheter Care
- ADL support
- Phlebotomy Techniques
- Feeding Assistance
- Professional Bedside Manner
- Patient Services
- Qualified in patient transport
- Time Management
- CPR Certification
- HIPAA Compliance
- Recording vital signs
- Calm Under Stress
- Attention to Detail
- Direct Patient Care
- Medical terminology knowledge
- Patient Care Technician (PCT)
- Organizational skills
- Computer skills
- Attention to detail
- Dependable and responsible
- Flexible and adaptable
- Excellent communication
Timeline
Claims Processor
Elevance
12.2024 - 04.2025
Patient Care Technician
IU Health Methodist Hospital
06.2023 - Current
Patient Care Technician
IU Health University Hospital
05.2020 - 11.2023
Psychology - Counseling Psychology
Ivy Tech Community College of Indiana
Similar Profiles
Madison CarverMadison Carver
Cardiac Rehabilitation Intern at IU Health Methodist HospitalCardiac Rehabilitation Intern at IU Health Methodist Hospital
BRETT TAYLORBRETT TAYLOR
Registered Nurse at IU Health Methodist HospitalRegistered Nurse at IU Health Methodist Hospital
April PhoenixApril Phoenix
Patient Care Technician at IU Health Methodist HospitalPatient Care Technician at IU Health Methodist Hospital
Dianna MeyerDianna Meyer
Senior Consultant at IU Health Methodist HospitalSenior Consultant at IU Health Methodist Hospital
Jill DuVallJill DuVall
Paralegal at Lee C. Christie - Christie Farrell Lee & BellParalegal at Lee C. Christie - Christie Farrell Lee & Bell