Proven to enhance client satisfaction and boost sales through expert styling and cosmetology skills at Self Employed Services, I excel in customer service and creative thinking. Leveraging strong relationship-building abilities, I significantly increased repeat business. My adeptness in multitasking and organization ensures exceptional client experiences, with a notable increase in company profits by Number%.
Hi, I’m
Adriana Arangua
Dallas ,TX
Summary
Overview
34
years of professional experience
Work History
Self Employed ServicesDallas, Texas
Stylist/Wax Specialist
01.1991 - Current
Job overview
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Organized sales area and work station to showcase products and boost sales.
- Increased client confidence by teaching them how to style their outfits appropriately for various situations.
- Organized successful in-store events to promote new product lines and engage potential clients.
- Boosted sales through effective upselling of complementary clothing items and accessories.
- Updated customer service standards to increase number of return customers and overall company profits Number%.
Self Employed ServicesDallas Tx
Elderly Caregiver
10.2019 - 08.2024
Job overview
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted disabled clients to support independence and well-being.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
Children’s Health CenterDallas Tx
Medical Assistant
07.2011 - 11.2016
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Education
PCI Training Center Dallas Tx
from Medical Assistant
05.2009
University Overview
Skills
- Customer Service
- Product Knowledge
- Multitasking and Organization
- Attention to Detail
- Creative Thinking
- Teamwork and Collaboration
- Excellent Communication
- Relationship Building
- Organization
- Building Positive Rapport
- Cosmetology
- Flexible Schedule
- Style Assessment
- Color Theory Expertise
- Heavy Lifting
- Body shape analysis
Languages
Spanish /English
Elementary
Timeline
Elderly Caregiver
Self Employed Services
10.2019 - 08.2024
Medical Assistant
Children’s Health Center
07.2011 - 11.2016
Stylist/Wax Specialist
Self Employed Services
01.1991 - Current
PCI Training Center
from Medical Assistant