Dedicated food service professional with strong customer service skills. Expertise in safe food handling and maintaining cleanliness. Committed to delivering high-quality dining experiences.
Overview
9
9
years of professional experience
Work History
Food Preparation Worker
Sam's Club
Gurnee, IL
01.2026 - Current
Prepared food items according to standardized recipes and safety guidelines.
Operated kitchen equipment including ovens, fryers, and mixers efficiently.
Maintained cleanliness and organization of food preparation areas consistently.
Assisted in training new staff on food handling procedures and safety protocols.
Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Packaged and stored food products following proper handling and preservation methods.
Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
Organized and re-stocked various stations and self-service items.
Made food according to standard recipes with requested changes for customer satisfaction.
Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
Guaranteed customer satisfaction by quickly delivering orders.
Customer Service Cashier
China House Restaurant
Pleasant Prairie, WI
01.2019 - 01.2026
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer, ensuring balanced reports at shift end.
Provided knowledgeable assistance to customers regarding menu items and specials.
Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Met customer service goals and exceeded customer expectations.
Processed customer orders and accurately handled payment transactions.
Food Service Worker
China Maxx
Pleasant Prairie, WI
02.2017 - 01.2019
Assisted customers with meal selections and provided prompt, friendly service.
Operated kitchen equipment safely and efficiently to ensure smooth workflow.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Monitored inventory levels and reported shortages to management for timely restocking.
Greeted customers at counter to fulfill requests and answer questions.
Delivered exceptional service by promptly addressing customer concerns and special requests.