Strong leader and problem-solver. Uses independent decision-making skills and sound judgment to positively impact company and personal success. Focused on ensuring to build strong rapport with clientele base.
Overview
6
6
years of professional experience
Work History
Licensed Aesthetician
Self-employeed
08.2022 - Current
Performed treatments and created and maintained records of treatment according to state regulations.
Guided patients through process, explaining what to expect and how to follow up to improve results.
Interacted with clients on regular basis to quickly alleviate issues and provide quality services.
Assistant Manager
Signet Jewelers
05.2019 - Current
Managed over 40 customer calls per day
Supervised day-to-day operations to meet performance, quality and service expectations.
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Lead Waitress
Luigis Italian Restaurant
11.2017 - 05.2019
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.