Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature.
Overview
5
5
years of professional experience
Work History
Consumer Loan Reviewer 3
SoFi
Cottonwood Heights
04.2026 - Current
Reviewed loan applications for compliance with regulatory guidelines and company policies.
Analyzed credit reports and financial documents to assess borrower eligibility.
Collaborated with underwriting team to resolve discrepancies in loan documentation.
Ensured accuracy of loan data entered into internal systems, enhancing processing efficiency.
Mortgage Loan Processor
City Creek Mortgage
Draper, UT
09.2025 - 01.2026
Coordinated communication between clients, lenders, and real estate agents to facilitate loan processing.
Analyzed borrower credit reports to assess risk and determine loan eligibility.
Verified financial documentation, including income statements and tax returns, ensuring completeness.
Managed multiple loan files simultaneously, prioritizing tasks for timely processing.
Credit Specialist
Lending Club
Lehi
05.2025 - 09.2025
Reviewed loan applications for accuracy and completeness, ensuring compliance with regulatory standards.
Analyzed borrower credit reports to assess risk and determine eligibility for various loan products.
Processed loans within the credit department to achieve timely, accurate, and fair proceedings.
Collections Representative
Progressive Leasing
Draper
11.2023 - 11.2024
Processed payments and contracts on accounts.
Counseled debtors on payment options and arranged installment agreements.
Handled 200 outbound/inbound calls daily with goal of collecting owed debt.
Collections Representative
Deserve
West Valley City
06.2022 - 10.2023
Used skip tracing and other techniques to locate debtors.
Trained new team members on scripts, company services, and collection strategies.
Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
Relationship Officer
Jordan Credit Union
Midvale
08.2021 - 06.2022
Reviewed loan applications for accuracy and completeness, ensuring compliance with regulatory standards.
Analyzed borrower credit reports to assess risk and determine eligibility for various loan products.
Processed loans within the credit department to achieve timely, accurate, and fair proceedings.