Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adriana Castaneda

Summary

Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature.

Overview

5
5
years of professional experience

Work History

Consumer Loan Reviewer 3

SoFi
Cottonwood Heights
04.2026 - Current
  • Reviewed loan applications for compliance with regulatory guidelines and company policies.
  • Analyzed credit reports and financial documents to assess borrower eligibility.
  • Collaborated with underwriting team to resolve discrepancies in loan documentation.
  • Ensured accuracy of loan data entered into internal systems, enhancing processing efficiency.

Mortgage Loan Processor

City Creek Mortgage
Draper, UT
09.2025 - 01.2026
  • Coordinated communication between clients, lenders, and real estate agents to facilitate loan processing.
  • Analyzed borrower credit reports to assess risk and determine loan eligibility.
  • Verified financial documentation, including income statements and tax returns, ensuring completeness.
  • Managed multiple loan files simultaneously, prioritizing tasks for timely processing.

Credit Specialist

Lending Club
Lehi
05.2025 - 09.2025
  • Reviewed loan applications for accuracy and completeness, ensuring compliance with regulatory standards.
  • Analyzed borrower credit reports to assess risk and determine eligibility for various loan products.
  • Processed loans within the credit department to achieve timely, accurate, and fair proceedings.

Collections Representative

Progressive Leasing
Draper
11.2023 - 11.2024
  • Processed payments and contracts on accounts.
  • Counseled debtors on payment options and arranged installment agreements.
  • Handled 200 outbound/inbound calls daily with goal of collecting owed debt.

Collections Representative

Deserve
West Valley City
06.2022 - 10.2023
  • Used skip tracing and other techniques to locate debtors.
  • Trained new team members on scripts, company services, and collection strategies.
  • Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.

Relationship Officer

Jordan Credit Union
Midvale
08.2021 - 06.2022
  • Reviewed loan applications for accuracy and completeness, ensuring compliance with regulatory standards.
  • Analyzed borrower credit reports to assess risk and determine eligibility for various loan products.
  • Processed loans within the credit department to achieve timely, accurate, and fair proceedings.

Education

Mortgage Educators
American Fork
08.2022

High School Diploma -

Cyprus High School
Magna
05.2020

Skills

  • Problem Solving
  • Computer Knowledge
  • Cash Handling
  • Loans
  • Team player
  • Debt negotiation
  • Goal oriented
  • Credit reporting

Timeline

Consumer Loan Reviewer 3

SoFi
04.2026 - Current

Mortgage Loan Processor

City Creek Mortgage
09.2025 - 01.2026

Credit Specialist

Lending Club
05.2025 - 09.2025

Collections Representative

Progressive Leasing
11.2023 - 11.2024

Collections Representative

Deserve
06.2022 - 10.2023

Relationship Officer

Jordan Credit Union
08.2021 - 06.2022

Mortgage Educators

High School Diploma -

Cyprus High School