Adriana Castillo Stickley
Virginia
Summary
Clinical Medical Assistant with a strong background in patient care and medical procedures. Adept at supporting healthcare teams in delivering high-quality care and maintaining efficient operations. Skilled in phlebotomy, EKG, patient scheduling, and medical documentation. Reliable team player who adjusts to changing needs and consistently achieves results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant - Float Team
University Physicians Group
, VA
12.2024 - Current
- Transitioned to Float Team, maintaining responsibilities as Clinical Medical Assistant across UPG's six valley clinics.
- Expanded skill set to include adult family medicine, dermatology, urology, and pediatric populations, enhancing care versatility.
- Provided in-clinic support and remote in-basket support for six clinics.
- Onboarded new UPG hires during orientation and conducted follow-up check-ins after 30-60 days to ensure comfort and task proficiency.
Clinical Medical Assistant
UVA Physicians Group
Stuarts Draft, VA
11.2023 - 11.2024
- Provides direct patient care by measuring vital signs and taking medical histories, reviewing allergies and medications to prepare patients for examination.
- Administer medications and immunizations.
- Preform EKG testing and phlebotomy.
- Performed laboratory tests such as but not limited to, Influenza, streptococcus, RSV, urine pregnancy, hemoglobin A1C and urinalysis following established protocols.
- Documented all activities accurately into electronic medical records system.
- Perform EKG testing and phlebotomy.
Medical Office Assistant Senior
Stuarts Draft Family Practice UVA Health Physicians Group
Stuarts Draft, Virginia
12.2022 - 11.2023
- Schedule and reschedule patient appointments in a computerized scheduling system.
- Entered patient data into EHR system, ensuring accuracy and integrity of medical records.
- Coordinate referring appointments and obtain needed authorization from insurance companies.
- Answered telephones, providing information to callers, taking messages, or transferring calls to appropriate individuals to ensure effective communication.
Access Associate Senior
Northridge Internal Medicine
Charlottesville, VA
09.2022 - 12.2022
- After being promoted to Access Associate Senior I still maintained all of my original responsibilities along with new responsibilities.
- Provide administrative and secretarial support services to the supervisor.
- Oversaw and assisted the clerical team during the supervisor's absence.
- Organize, file, and keep preoperative paperwork until patients' appointment then distribute to the providers on the day of the appointment.
Access Associate
Northridge Internal Medicine
Charlottesville, VA
09.2021 - 08.2022
- Checked in patients upon arrival, verifying accuracy of chart information including address, phone number, and insurance to ensure seamless processing.
- Also obtaining signatures for paperwork in reference to HIPAA, Patients Rights, and Long Term Signature.
- Checking out patients and completing any referrals and scheduling future appointments.
- Assisted patients via tier 1 telephone with scheduling, confirming appointments, inputting insurance information, and directing inquiries to appropriate personnel.
Presentation Expert
Target
Waynesboro, VA
10.2019 - 08.2021
- Managed multiple transitions and revisions simultaneously while meeting tight deadlines.
- Conducted regular audits of planograms, ensuring accuracy and adherence to company standards.
- Assisted in training new team members on appropriate use of tools, techniques, and resources related to planogramming.
Fulfillment Team Member
Target
Waynesboro, VA
10.2019 - 08.2021
- Successfully completed order pick ups and ship from store orders within the specified time frame.
- Utilized problem-solving techniques to resolve any discrepancies between orders and shipments.
- Assisted with training new employees on proper fulfillment procedures according to companies standards.
General Merchandise and Inbound Team Member
Target
Waynesboro, VA
08.2019 - 10.2019
- Greeted and assisted customers throughout the store.
- Executed a detailed, accurate, and efficient sorting operation with unloading trucks.
- Ensure product was pulled from the back and placed in the correct location(s) on the sales floor.
Sales Specialist and Cashier
Bed Bath and Beyond
Waynesboro, VA
04.2018 - 07.2019
- Communicated product features, advantages, and benefits to customers.
- Assisted in training new sales representatives on proper sales techniques and methods.
- Operated cash register and accurately processed payments, returns, and exchanges.
Hostess
Plaza Azteca
Waynesboro, VA
08.2017 - 03.2018
- Greeted and seated guests, ensuring prompt and welcoming service.
- Monitored and optimized seating arrangements to enhance guest flow.
- Assisted waitstaff by efficiently fulfilling delivery and take-out orders.
Education
Certificate - CCMA - Certified Clinical Medical Assistant
Blue Ridge Community College
Weyers Cave, VA 08.2023 - 10.2023
High School Diploma -
Waynesboro High School
Waynesboro, VASkills
- Phlebotomy
- Surgical assistance
- EKG testing
- HIPAA Compliance
- Administrative Duties
- Epic SuperUser
- Time Management
- Communication
- Receptive Attitude
- Empathy
Certification
- Certified Clinical Medical Assistant
- American Heart Association BLS
Timeline
Clinical Medical Assistant - Float Team
University Physicians Group
12.2024 - Current
Clinical Medical Assistant
UVA Physicians Group
11.2023 - 11.2024
Certificate - CCMA - Certified Clinical Medical Assistant
Blue Ridge Community College
08.2023 - 10.2023
Medical Office Assistant Senior
Stuarts Draft Family Practice UVA Health Physicians Group
12.2022 - 11.2023
Access Associate Senior
Northridge Internal Medicine
09.2022 - 12.2022
Access Associate
Northridge Internal Medicine
09.2021 - 08.2022
Presentation Expert
Target
10.2019 - 08.2021
Fulfillment Team Member
Target
10.2019 - 08.2021
General Merchandise and Inbound Team Member
Target
08.2019 - 10.2019
Sales Specialist and Cashier
Bed Bath and Beyond
04.2018 - 07.2019
Hostess
Plaza Azteca
08.2017 - 03.2018
High School Diploma -
Waynesboro High School