Adriana Chavez
Gilmer,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Dental,Banking and the Insurance industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Upshur County District Attorney
Gilmer, TX
03.2022 - 06.2022
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
Criminal Clerk
Upshur County District Clerk
Gilmer, TX
09.2021 - 03.2022
- Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Issued Warrants, Subpoenas, Citations as needed.
Licensed Insurance Agent
Fullman And Lawrence Allstate Insurance
Longview, TX
08.2019 - 09.2021
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Extremely knowledgeable of company insurance products and services to advise customers on appropriate choices.
- Maintained current product knowledge to meet customer needs and increase sales.
Teller
First National Bank Of Gilmer
Gilmer, TX
03.2018 - 07.2019
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Logged cashier's checks and other transactions to maintain accuracy of account records.
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
Office Assistant /Dental Assistant
Terence COOK Dentistry
Pittsburg, TX
07.2017 - 03.2018
- Managed day to day operation of dental office in a professional manner.
- Performed bookkeeping duties such as preparing and sending financial statements and bills, as well as keeping financial records.
- Worked with many insurances companies to ensure patient benefits and coverage.
Education
GED -
Northeast Texas Community College
Mount Pleasant, TX05.2018
Skills
- Bilingual Fluent in English and Spanish
- Excellent Team Player
- Multi-Task in busy office
- Clerical / administration skills
- Excellent Communication Skills both Oral and writing
- Clerical
- Good communication skills
- Excellent Communication
- Rapid 10-key data entry
- Exceptional Customer Service
- Computer Proficiency
Certification
- CNP - Certified Notary Public
Timeline
Receptionist
Upshur County District Attorney
03.2022 - 06.2022
Criminal Clerk
Upshur County District Clerk
09.2021 - 03.2022
Licensed Insurance Agent
Fullman And Lawrence Allstate Insurance
08.2019 - 09.2021
Teller
First National Bank Of Gilmer
03.2018 - 07.2019
Office Assistant /Dental Assistant
Terence COOK Dentistry
07.2017 - 03.2018
GED -
Northeast Texas Community College