Adriana Cicatello
Havre De Grace,MD
Summary
Experienced Real Estate Professional and Home Care Aide with a history in retail. Born and raised in Buffalo, NY and just currently relocated to Havre de Grace, MD. Currently pursuing a degree in Business Administration. Skilled in customer service, sales, multi-tasking and time management. With a proven track record, I am dedicated to providing exceptional customer service and boosting customer/client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Howard Hanna
12.2023 - 01.2025
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Increased personal revenue by completing multiple home and property sales.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Home Care Aide
Independant
12.2023 - 01.2025
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Maintained clean and well-organized environment for client happiness and safety.
- Developed strong and trusting rapport with patient to facilitate smooth, quality care.
- Provided patient with assistance in completing daily tasks, reducing daily burden on family members.
Sales Associate
JCPenney
12.2022 - 12.2023
- Developed promotional strategies to increase sales volume.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Education
Associate of Business Administration -
Erie Community College
Buffalo, NY05-2026
High School Diploma -
West Senior High School
Buffalo, NY01-2023
Skills
- Positive and Professional
- Excellent Communication Skills
- Sales Presentations
- Negotiation Skills
- Marketing and Networking
- Multi-tasking strength
- Customer Service
Certification
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- Real Estate Salesperson License - New York Real Estate Commission. Valid until 12/27/2025
- Completion of 77 Hr Pre-Licensing course through the CE Shop.
- Completion of 65 Hr Pre-Licensing course through Bob Hogue School of Real Estate in the state of Florida.
Timeline
Real Estate Agent
Howard Hanna
12.2023 - 01.2025
Home Care Aide
Independant
12.2023 - 01.2025
Sales Associate
JCPenney
12.2022 - 12.2023
Associate of Business Administration -
Erie Community College
High School Diploma -
West Senior High School