Adriana Cordova

Worked with internal staff to process documents.

• Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
• Collaborated across departments and levels of management to gain consensus on procedural documentation.
• Provided assistance with inbound and outbound document requested over 100 requested per day, document sorting, logging, and work order creation.
• Providing additional pages for Batch Records.
• Preparing Logbooks for different purpose.
• Providing Batch Record for Internal Review
• Collecting CofA in Master Excel
• Archiving Protocol
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• Quality processes were supported , including manufacturing, by reviewing Master Batch Records for three mayor products and ensuring conformance for each batch of auto-injectors. Additionally, monitoring manufacturing dates , expiration dates , and Stability time points were collected according to company specifications. Furthermore, overseas shipment temperature conditions were reviewed .
• Managed quality processes for Product Quality Complaints, Deviations, and Change Controls from Contract Manufacturing Organizations (CMOs) . When nonconformances or deviations arose during manufacturing, they were carefully recorded in company's system.
• Facilitated data collection for periodic performance metrics by collecting data for each lot of manufactured auto-injectors. This process involved tracking process start dates , overseas shipment dates , packaging arrival at CMO , and final third-party destinations before releasing auto-injectors to market.
• Collaborating with cross-functional teams , Streamlined processes to enhance efficiency in pharmaceutical manufacturing and product development.

• In Quality Control , final products were assessed , and digital equipment was serviced using computer software. Additionally, Quality Control Department received assistance in process of validations to ensure equipment was validated to latest version.
• Collaborated closely with supervisor on task and quality issues, while maintaining strong relationship with Production Management to increased productivity levels with efficient scheduling practices that maximized resource utilization on production floor.
• Regular assessments of employee performance were conducted, identifying areas for improvement and providing targeted coaching. Additionally, production efficiency was improved through implementation of streamlined training methods and procedures.
• New employees were trained in various processes related to manufacturing of hearing devices, including BTE and ITE. These tasks involved trimming ear molds and mounts , soldering , and troubleshooting for quality fit and usage . Training was conducted globally, and blueprints were utilized to solder electronic devices using an microscope.
• In Quality Control , final products were assessed , and digital equipment was serviced using computer software. Additionally, Quality Control Department received assistance in process of validations to ensure equipment was validated to latest version.
• Managed the Change Notification process for the Training Department, ensuring accurate and up-to-date documentation. Facilitated seamless information flow and updated each production department with the latest applicable implementation, ensuring that all teams understood the updated instructions.
• Document Management and Record-Keeping : Extensive experience in document management and record-keeping.
  Skilled in capturing paper-based records for tracking employee training. Utilized advanced Excel skills to create, scan, and link training documents.

Operations Matrix Maintenance Consistently updated, added, and removed documents in the Operations Matrix. Ensured accurate and relevant information for training purposes.

• MDSAP Audit Preparation : Played crucial role in preparing company for MDSAP by meticulously maintaining Operations Matrix. Consistently updated, added, and obsolete, ensuring accurate and relevant information for training purposes. As result, we created comprehensive and easily accessible training database, significantly reducing time spent searching for documents during company audits. Additionally, ensured timely distribution of training records when needed.
• As Global Trainer supporting affiliated companies across different countries, demonstrated dedication by traveling to deliver on-site training during transfer processes. This facilitated smooth knowledge transfer and minimized disruptions. Also collaborated closely with colleagues to build new dedicated team, resulting in successful DGS training and improved overall performance. Additionally, provided multi-country training support through Microsoft Teams in Spanish, effectively facilitating communication and knowledge sharing within Global Training Organization.
• Used Master Control to design training for new and existent employees and increase company retention and productivity rates 50%
• Trained and mentored new personnel hired to fulfill various roles