Adriana Del Rio
Chula Vista,CA
Summary
Certified Pharmacy Technician ( state and national license) with extensive experience at Costco Wholesale Corp, excelling in medication dispensing and insurance billing. Proven ability to enhance patient care through meticulous attention to detail and effective problem-solving. Bilingual and certified immunization technician, committed to maintaining patient confidentiality and optimizing pharmacy operations. Have been employee of the month 2 times in 2025.
Overview
21
21
years of professional experience
Work History
Certified Pharmacy Technician
Costco Wholesale Corp
Chula Vista, CA
10.2004 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels of pharmaceutical supplies and managed stock rotations.
- Processed prescription orders using pharmacy management software efficiently.
- Educated patients on medication usage, side effects, and storage requirements.
- Supported customer service efforts by addressing patient inquiries promptly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated directly with doctors offices via telephone, fax and email.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
Education
High School Diploma -
Bonita Vista High
Chula Vista, CASkills
Data entry
Attention to detail
Problem-solving skills
Customer service
HIPAA regulations
Insurance billing
Medication dispensing
Filling prescriptions
Pharmaceutical calculations
Drug storage procedures
Patient confidentiality
Drug inventory control
Time management
Multitasking and organization
Certified immunization technician
Bilingual
Timeline
Certified Pharmacy Technician
Costco Wholesale Corp
10.2004 - Current
High School Diploma -
Bonita Vista High