Adriana Duran
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
The Chimes Restaurant and Taproom
Baton Rouge, LA
10.2023 - 07.2024
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Waitress
Solou
Baton Rouge, LA
08.2022 - 09.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Buffalo Wild Wings
New Bedford, MA
06.2022 - 08.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Customer Service Cashier
Kentucky Fried Chicken
New Bedford, MA
03.2020 - 08.2021
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered product questions using knowledge of sales and store promotions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Utilized POS system to handle customer cash and credit card transactions.
- Counted money in drawers at beginning and end of each shift.
Education
Bachelor of Science - Marine Biology
Louisiana State University And A&M College
Baton Rouge, LA06.2025
Skills
- Safe Food Handling
- Menu Recommendations
- Customer Service
- Guest Relations Management
- Upselling techniques
- Cash Handling
- High-volume dining
- Wine Knowledge
- Wine service
- Team Collaboration
Certification
ServSafe, food
ServSafe, alcohol
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress
The Chimes Restaurant and Taproom
10.2023 - 07.2024
Waitress
Solou
08.2022 - 09.2023
Waitress
Buffalo Wild Wings
06.2022 - 08.2022
Customer Service Cashier
Kentucky Fried Chicken
03.2020 - 08.2021
Bachelor of Science - Marine Biology
Louisiana State University And A&M College
ServSafe, food
ServSafe, alcohol