Adriana Evangelista
Brockton,MA
Summary
Dedicated professional with extensive experience at Boston College, excelling in housekeeping and customer service. Proven ability to uphold high sanitation standards while fostering teamwork. Skilled in effective cleaning techniques and health compliance, ensuring a pristine environment that enhances guest satisfaction. Recognized for resolving issues promptly and maintaining a positive atmosphere.
Overview
2003
2003
years of professional experience
Work History
Housekeeper
Boston College
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Assistant Manager
Laundromat
04.2001 - 04.2002
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma - Computer Sciences
Virginia Patrick
BrazilSkills
- Teamwork
- Housekeeping
- Customer service
- Bed making proficiency
- Health and safety compliance
- Cleaning techniques
- Cleaning bathrooms
- Vacuuming
- Vacuuming and sweeping
- Mopping and sweeping
- Bathroom cleaning
Bilingual speaking
I speak fluency Portuguese and English
Languages
Portuguese
Native or Bilingual
Timeline
Assistant Manager
Laundromat
04.2001 - 04.2002
Housekeeper
Boston College
High School Diploma - Computer Sciences
Virginia Patrick
Similar Profiles
Ayrion Gordon-JacksonAyrion Gordon-Jackson
AHANA+ Representative at Boston CollegeAHANA+ Representative at Boston College
Paul DagnelloPaul Dagnello
Associate Director of Media and Technology at Boston CollegeAssociate Director of Media and Technology at Boston College
Parri SalakParri Salak
Teacher's Assistant at Boston CollegeTeacher's Assistant at Boston College
Edwin DomimguezEdwin Domimguez
Intern at Crimeless Security Inc.Intern at Crimeless Security Inc.
Kaitlyn ReardonKaitlyn Reardon
Food Service Worker at AramarkFood Service Worker at Aramark