Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Santee, CA
11.2020 - Current
Prepared and served coffee, espresso drinks, blended coffees and teas.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Provided excellent customer service by responding to inquiries quickly and professionally.
Operated cash registers to process customer payments.
Maintained calm demeanor during high-volume periods and special events.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Field Marshal
Soccer Tournament Specialists
Santee, CA
04.2019 - 12.2023
Maintained communication with coaches regarding team requirements and expectations during tournaments.
Drafted contracts between host organization and outside vendors providing services for events.
Developed tournament schedules, assigned referees and managed teams.
Facilitated resolution of disputes that arose during tournaments.
Oversaw setup, breakdown before, after each tournament.
Served as a point of contact for participants in order to answer questions or address concerns about upcoming events.